Landers Chrysler Dodge Jeep RAM - Service Center

The service department half repaired my recall I got my alternator bearings replaced in 2015. Had alternator recall done in 2018 not because I was notified but because my car quit and I had it towe I got my alternator bearings replaced in 2015. Had alternator recall done in 2018 not because I was notified but because my car quit and I had it towed and I researched the problems that were occurring at the time. Alternator isn't the correct alternator which is what YOU GUYS did and now a little after two years later I'm dealing with the same problem and I'm supposed to pay for something ya'll never repaired. I will NEVER buy another DODGE. I wouldn't recommend Steve Landers on Colonel Glenn to my enemy and every week I make it my job to post my experience on social media. I can tell some of the mechanic's as well as the service desk people don't know xxxx about cars but will openly give you advice, diagnostics, etc about YOUR vehicle instead of openly saying they don't know or that they have seriously xxxxed up. So don't email me, contact me or anything asking about this terrible xxx service again. As far who I worked with make sure you look up the xxxxxxx who told me in 2018 that the alternator and battery had nothing to do with one another. More

Excellent service. The service was excellent and the car was ready when they promised. Everyone I have worked with has been quite helpful and friendly. Would certainly r The service was excellent and the car was ready when they promised. Everyone I have worked with has been quite helpful and friendly. Would certainly recommend Lander's service. More

Got me in 15 minutes before appointment. Total time from arrival to departure for service less than one hour! Will definitely come back when next service due. arrival to departure for service less than one hour! Will definitely come back when next service due. More

Good experience just expensive I usually get my oil changed on my 1500 at the dealership. They asked if I wanted my tires rotated...I said yes but remembered why I don't usually ge I usually get my oil changed on my 1500 at the dealership. They asked if I wanted my tires rotated...I said yes but remembered why I don't usually get that service done there when I went to pay. It was over 130 dollars for those two services. More

Brent is the best Service Manager I’ve ever had the pleasure of dealing with I buy a lot of car from Steve Landers Chrysler dodge Jeep because of Brent and his service department. pleasure of dealing with I buy a lot of car from Steve Landers Chrysler dodge Jeep because of Brent and his service department. More

Good service but took too long I went in for an oil change and detail. I didn't get the detail because they person at the service desk said that it would take longer. Well, I came a I went in for an oil change and detail. I didn't get the detail because they person at the service desk said that it would take longer. Well, I came at 8am, I was still there over two hours, almost 3 hours, just to get an oil change. I can just imagine how long it would have taken to get the detail as well. Plus, I was super duper nervous due to covid, I have literally been no where, and I was hoping I could just get my car picked up, but the services were not offered. . Also, my screen has been having technical difficulties since the oil change, I am hoping that the problem doesn't continue. Overall, I am satified with the oil change. More

Oil change time We had been considering having our oil changed locally, but have been especially pleased with Steve Landers Chrysler dealership. We've been there seve We had been considering having our oil changed locally, but have been especially pleased with Steve Landers Chrysler dealership. We've been there several times for oil changes, tire rotations, etc,, one recall, and have always been treated with respect and kindness. We also wanted to get a quote on replacing our tires. The dealership was unable to beat our best offer in Hot Springs, but they did a quote for us speedily and covered all we had asked for. I have never been disappointed with the treatment, service, or any other visit with this dealership. They have good quality people and treat their customers right. I can't remember the name of the service person who helped us this time, but he was very nice and helpful. I mentioned Coral Smith because he's the one who helped us 3 years ago when we bought this car. More

Good service experience. Minor warranty and preventative maintenance. Scheduled online, work was done quickly and efficiently. Reasonable COVID precautions being taken Plus, t Minor warranty and preventative maintenance. Scheduled online, work was done quickly and efficiently. Reasonable COVID precautions being taken Plus, they had air conditioning. And chairs. More

The service was excellent and they kept me informed on what was being done to my vehicle. They were honest about what was wrong with my vehicle and didn’t try to overcharge me. what was being done to my vehicle. They were honest about what was wrong with my vehicle and didn’t try to overcharge me. More

In the past I had great service, went and got and oil change, took them a long time, my vehicle was on the ready line and they said it was still being worked on. Then when she was caught in her lie she change, took them a long time, my vehicle was on the ready line and they said it was still being worked on. Then when she was caught in her lie she apologized, I just shook my head. More