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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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May 10, 2020

Heather was Fantastic My experience at Steve Landers Jeep was excellent. Heather was on top of everything, gave regular updates, and finished quickly. Very professional s More

by mleach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones
May 13, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for the kind review! We're glad that Heather made your service experience top-notch! We look forward to seeing you in the service department for your next routine maintenance appointment!

May 07, 2020

It took over a week to look at electrical problem, cost more than estimate they gave me to give to insurance co, cost me another 150.00. Got frontend aligned, left noticed steering wheel not centered, at a More

by hoffmanbodyshop206
Recommend Dealer
No
Employees Worked With
Crisistopher Lawon
May 11, 2020 -

Landers Chrysler Dodge Jeep Ram responded

hoffmanbodyshop206, It is always our goal to send our customers away satisfied with their service and the condition of their vehicle. We're concerned to hear how you feel about your experience, and we hope you'll give us the opportunity to make it right. We'd like to speak with you more about this to find the right solution for you. Please expect a private message from our team regarding your contact information. Thank you.

May 06, 2020

Performed service as requested in a timely fashion very professional vehicle was clean after service was given all paperwork showing what all was done to vehicle More

by BSHarrison77
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Mike Crow, Tim Baker, Calvin Evans
May 08, 2020 -

Landers Chrysler Dodge Jeep Ram responded

BSHarrison77, We're glad you had an awesome experience in our service department! Thanks for taking the time to leave a review, and we hope to see you in the store again!

May 04, 2020

Excuses Service personnel are not motivated and the est. time frames are some sort of a joke. I have a company truck with this service department that has bee More

by CODY.ROBERTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris, Richard
May 06, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Cody, We are very concerned to hear about your experience. Please rest assured that we are doing all we can to take care of our customers during this time. We are aware of the situation with your company truck, and we are working to fix it as quickly as possible. There are delays in the supply chain, so many parts we need are back-ordered. We thank you for your patience, and we are determined to have this resolved. Please expect a call from a member of our team regarding your truck soon. Thank you.

April 28, 2020

I appreciate not waiting to long to have my Dodge Journey serviced!!! I will definitely be back again. I would like a vehicle smaller than the one I got. More

by KAYPOWELL61
Recommend Dealer
Yes
Employees Worked With
Jim Milam
Apr 28, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Kay, It's great to hear that you had an awesome experience getting your Journey serviced with us! Thanks for the review, and we look forward to seeing you next time!

April 28, 2020

As always Steve Landers Chrysler Dodge Jeep is efficient kind courteous and they haven't let me down. Steve Landers address all my concerns immediately and always come up with the best solution. More

by N2DEEP7969
Recommend Dealer
Yes
Employees Worked With
I would like to recognize Tony Allen salesman and also Zachary and a customer service person's name was Chris, Jim Milam
May 01, 2020 -

Landers Chrysler Dodge Jeep Ram responded

N2DEEP7969, We're so glad that you had an outstanding experience with our service department! We look forward to seeing you in the service department next time!

April 28, 2020

GREAT CUSTOMER SERVICE EXPERIENCE I got my truck serviced at SL CDJR and I am beyond satisfied with the service! I definitely recommend this dealership to everyone looking for a great More

by ALEJANDRORAMOS1712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey
May 01, 2020 -

Landers Chrysler Dodge Jeep Ram responded

ALEJANDRORAMOS1712, we're pumped to hear about your awesome experience with our service department! Thanks for taking the time to leave a review, and we look forward to seeing you again next time!

April 28, 2020

Always great working with Chris Chris always does a great job of getting my car in, keeping me informed and dealing with my extended warranty company. Would recommend Steve Landers More

by dwhoover56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Jeep service
May 01, 2020 -

Landers Chrysler Dodge Jeep Ram responded

dwhoover56, we're glad Chris could help you out! Thank you for your kind review, and we look forward to seeing you in the store next time!

April 27, 2020

Got checked in quickly. I was kept informed on status of service. Was ready to pick up as expected. Richard Nelson did a great job! More

by Todd.morgan
Recommend Dealer
Yes
Employees Worked With
Richard Nelson
Apr 28, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Todd, Thanks for taking the time to leave a review! We're so pleased that you had a great experience with Richard in our service department. We'll see you next time!

April 24, 2020

Great people, great service, nice clean facility with nice creature comforts. Heather did a good job keeping informed during repairs including parts issues. They even sanitized my vehicle for Covid- 19. More

by SCOTT.WILLIAMS6220
Recommend Dealer
Yes
Employees Worked With
Heather, Jim Milam
Apr 27, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Scott, Thanks for taking the time to leave a review! We're glad you had a great experience in our service department and that you felt comfortable. We're doing our best to keep everyone safe right now, and we're pleased that you noticed our hard work! Thanks, and we look forward to seeing you next time!

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