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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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December 25, 2019

Service Awesome services friendly people. Quickly done. Good price. good water. Alignment checked tires inflated. Tires rotated. Oil changed. Changes were fu More

by Jy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Mike Crow, Tim Baker, Calvin Evans
Dec 26, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Jy, We're so pleased to hear you had a great experience with our service department. It's always great to hear that we are providing quick, quality service with straightforward explanations. Happy holidays!

December 24, 2019

Service Everyone was great, very friendly, and fast. Tracey is the only name I remember is she was wonderful with keeping me updated and making sure everythin More

by jamie20896
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey
Dec 26, 2019 -

Landers Chrysler Dodge Jeep Ram responded

jamie20896, We're so glad to hear you had a great experience with our service department! Tracey is wonderful, and she will be so pleased see your five-star review! Thank you for sharing your experience. We hope to see you again in the future!

December 24, 2019

Mr jones He updated me each week on status of my jeep and also Heather Allen did get job thanks guys That's what steve said lolololo More

by JESSIEARNETTBUD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Allen , Brent Jones
Dec 26, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Jessie, Thank you so much for leaving a review and sharing your experience. Heather Allen and Brent Jones always provide an incredible service to our customers, and they will be delighted to hear your praise!

December 24, 2019

I need a better experience. I was notified by text my vehicle was ready. Usually it was brought around from for me, this time I was given the keys and they pointed out into the More

by Aes256Pro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Nelson
Dec 27, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Aes256Pro, Thank you for taking the time to leave a review and share your experience. It is unlike us to leave a customer's vehicle in a state they are unhappy with. We are always vigilant to follow up with our customers’ concerns on their vehicle maintenance. We are very concerned that you feel this way about your experience, and we are determined to find a solution. Please be on the lookout for a private message from our team regarding your contact information. Thank you.

December 23, 2019

Nothing Quick about it I called and scheduled my oil change so that I could get in and out in a timely manner. I showed up for my appointment and got the vehicle in and I t More

by jimtswenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No clue.
Dec 24, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Jim, we strive to provide each customer with timely and thorough service. We're concerned to hear that your scheduled visit with us turned negative so quickly and we would love to look into this situation further. Please be on the lookout for a call from our Customer Relations Manager Laura Mullinax and we'll continue communication from there. Thank you.

December 22, 2019

Excellent Service Fixed the problem and great follow up service. They are watching the problem and bringing me back in for extra visits so that they can monitor the pro More

by ms.brown09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Mike Crow, Tim Baker, Calvin Evans
Dec 23, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Ms.Brown09, thank you so much for taking the time to leave us a review! We're overjoyed to hear that you've had exceptional service working with our service department and are being well-taken care of so that your vehicle is in tip-top shape. Thank you so much for sharing and we appreciate the five-star review!

December 20, 2019

Service Warranty Brent knows And listens to the customer. Keeps me informed about my life time powertrain warranty. Will always bring my vehicle to Steve Landers for More

by rbrown6328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones
Dec 20, 2019 -

Landers Chrysler Dodge Jeep Ram responded

rbrown6328, thank you so much for the five-star review! We'll be sure to let Brent know that he delivered top-notch service during your visit and that you were so pleased working with us. We look forward to seeing you for your next service appointment!

December 19, 2019

Service I was told that service appointments were scheduled every 30 minutes, so I assumed it would only take 30 minutes. Next time you will know to plan on a More

by GODWIN.DAMON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Jones
Dec 20, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Godwin, thank you so much for taking the time to leave us a review. We work hard to ensure all of our customers receive thorough service during their visit and sometimes this can take longer than expected. We appreciate the reflection on your visit and we hope to see you again for your next service visit!

December 19, 2019

Best Service Department I was meet by a wonderful service person Heather Allen. She took great care of the needs of my car and it was repaired in a timely manner. More

by BigHairTwin@66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Martin
Dec 19, 2019 -

Landers Chrysler Dodge Jeep Ram responded

BigHairTwin@66, thank you for your review! We're stoked to hear that Heather took such good care of you and ensured that you were in and out in a timely manner. Thanks for sharing about your five-star experience!

December 18, 2019

Car Maintenance Great customer service, I was in and out. Definitely reccomend any car maintenance repairs to book and appointment with Steve Landers Dodge & Jeep on More

by mcclellan2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamont Calloway
Dec 19, 2019 -

Landers Chrysler Dodge Jeep Ram responded

McClellan2009, thank you so much for your review and recommendation! We're thrilled to hear that you had a five-star visit and we hope to see you for your next appointment!

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