Landers Chrysler Dodge Jeep RAM - Service Center

Always efficient and very nice I love the pull up service! It usually takes less than 2 minutes to get signed in and I am relaxing drinking coffee and having a snack! I love the pull up service! It usually takes less than 2 minutes to get signed in and I am relaxing drinking coffee and having a snack! More

Frozen screen My screen was frozen and wouldn’t turn off. My salesman got it worked out for me and I was happy! They always does a great job. My screen was frozen and wouldn’t turn off. My salesman got it worked out for me and I was happy! They always does a great job. More

replace front light bulb 100 $. bulb was not problem, it is a defective wire connector that has been recalled. This has been fixed twice before and still not right. wanted to charge 300 to replace the ha it is a defective wire connector that has been recalled. This has been fixed twice before and still not right. wanted to charge 300 to replace the harness again. More

Oil change They did at the oil change could of been done a lil quicker the customer service was good in friendly in will be back for the next service They did at the oil change could of been done a lil quicker the customer service was good in friendly in will be back for the next service More

Excellent Experience I had such a wonderful experience from the time I got to the Dealership up until I left. Excellent customer service. Heather Allen and Tracey and Bren I had such a wonderful experience from the time I got to the Dealership up until I left. Excellent customer service. Heather Allen and Tracey and Brent were al so very friendly! More

Friendly and semi efficient The service department failed to repair my bright light problem I still have no bright lights, which I only discovered the first evening I drove it! The service department failed to repair my bright light problem I still have no bright lights, which I only discovered the first evening I drove it! The bright light activated notification works but the bright light never comes on! More

Replace the brakes? Went in to Landers to check the brakes making noise. Fully expected to to replace the rear brakes, maybe the front also. 53000 on the car. After inspe Went in to Landers to check the brakes making noise. Fully expected to to replace the rear brakes, maybe the front also. 53000 on the car. After inspection service tech reported the brakes front and rear were good and there was no charge. A good day at the dealership. More

Poor communication, poor service After spending over $4,000 in past visits to correct an electric problem with my Jeep, the issue continues to exist. I brought the Jeep back to Lande After spending over $4,000 in past visits to correct an electric problem with my Jeep, the issue continues to exist. I brought the Jeep back to Landers thinking that a prior part had failed. After several weeks of my Jeep being in the service department and repeatedly texting my service adviser, I was told he no longer worked there and that the parts and service required totaled another $3,600. Landers had already ordered the part, despite my never authorizing the purchase. I called Brent, the Manager of the Service Department twice. He never returned my call and they refused the release my car unless I bought the part which I eventually did. I will never purchase another car from Landers or use their service department. More

Doesn’t matter the day. The service took far too long - over 1-1/2 hrs. The service tech was very flippant about it - well, it’s Monday and we’re always busy on Monday. Cle The service took far too long - over 1-1/2 hrs. The service tech was very flippant about it - well, it’s Monday and we’re always busy on Monday. Clearly, she has yet to work a Saturday when I’ve been in & out in 45 mins. ON. A. SATURDAY. The icing was cashing out. The guy couldn’t count out change from 88 cents to the next dollar. He had to use a calculator. Really?!??? With all the money Steve Landers has made over the years, you can’t buy a $20 cash register with a Cash Tendered key on it? I hope my next visit is less frustrating. More

Great Service as always and what I've come to expect. That is the reason I continue to come back to let your Dealership service my vehicle as always and what I've come to expect. That is the reason I continue to come back to let your Dealership service my vehicle More