Landers Chrysler Dodge Jeep RAM - Service Center

Great experience with Warranty Work Christopher Lawhon and his fellow Staff worked through a challenging situation with my warranty work and kept me updated as to the status of my repair Christopher Lawhon and his fellow Staff worked through a challenging situation with my warranty work and kept me updated as to the status of my repair. In the end it came down to a delayed part availability which they went above and beyond to find for my Jeep. Thanks! More

Questioning accuracy of reports. Everytime I bring my vehicle in for service the tire pressure is measured at either 32 or 34 all the way around. This is not accurate as I check my p Everytime I bring my vehicle in for service the tire pressure is measured at either 32 or 34 all the way around. This is not accurate as I check my pressure before bringing it in and the pressures are not what is printed on my report. This makes me question if the routine checks are even being done. More

Chris Lawhon is an amazing service advisor!! I absolutely love Landers! Chris Lawhon always makes my experience the best ever! He makes sure my car is up and running at 100%! Thanks to the tech t I absolutely love Landers! Chris Lawhon always makes my experience the best ever! He makes sure my car is up and running at 100%! Thanks to the tech that worked on my car - she's running like a champ! Thanks so much!! More

Awesome!!!!! The service tech greeted me at my car, He was polite and professional. They got my car in and took car of my service(oil change) explain to me sugges The service tech greeted me at my car, He was polite and professional. They got my car in and took car of my service(oil change) explain to me suggestions for next service. The service tech came to the showroom and got me to take to to the cashier’s Dept, to pay and check out. Wish me a great rest of the day and showed me where to pick up my vehicle. The experience was friendly and courteous! More

Courteous Rep but problems not fixed The rep was courteous and tried to help me with my problem but it’s going to be very costly to repair a radio that is only 4 years old! The rep was courteous and tried to help me with my problem but it’s going to be very costly to repair a radio that is only 4 years old! More

Absolutely horrible Sat there 3 hrs and them was told didnt have the right part to fix my vehicle.said would call when it came in and or course it never did!! Sat there 3 hrs and them was told didnt have the right part to fix my vehicle.said would call when it came in and or course it never did!! More

Customer Service and Repair I took my Chrysler Town and Country in to check on a noise coming from under the hood. At the very first contact with Chris Lawhon I knew I was in goo I took my Chrysler Town and Country in to check on a noise coming from under the hood. At the very first contact with Chris Lawhon I knew I was in good hands. I went to the customer lounge to wait. There were several maintenance items that needed done and parts ordered for the repair. I rented a car and felt totally safe leaving my van in good hands. Although my van was in the shop for 10 days, due to parts ordering, I received several emails and texts from Chris. I am completely satisfied and would recommend Landers CD. More

Car Service Great service. Always meets me and takes care of my needs fast and efficiently. Very cost effective for all the service I had done. Always know th Great service. Always meets me and takes care of my needs fast and efficiently. Very cost effective for all the service I had done. Always know that the car is running top notch. More

Disappointed I came in Friday for an oil change and had to bring it back today because the oil was leaking. Secondly, I asked service how much will charge to put m I came in Friday for an oil change and had to bring it back today because the oil was leaking. Secondly, I asked service how much will charge to put my new tires on my truck. I was told $21.75 plus taxes. However, when I picked the truck up yall charged me $16.78. I wasnt told there would be a shop fee until I was paying for the charges. Dont you think landers should have informed the customer there would be a shop fee? That isn't good customer service. More

Service for Check engine light and squeaking belt Service center ran a diagnostic on the check engine light and recommended a part replacement. Additionally they noticed a squeak coming from the fron Service center ran a diagnostic on the check engine light and recommended a part replacement. Additionally they noticed a squeak coming from the front of the motor. Recommended checking that also. The service tech Craig Noteboom explained the process and got me into a rental car. Explaining that the work and car would be under warranty. Craig kept me updated on the status of the repairs. The only complaint would be the length of time that the dealership had to take to get a replacement water pump (source of the squeak). Craig explained that it was a National backorder on the part. Overall positive satisfaction. More