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Landers Dodge Chrysler Jeep RAM - Bossier City - Service Center

Bossier City, LA

2.7
34 Lifetime Reviews Review Dealership

34 Reviews of Landers Dodge Chrysler Jeep RAM - Bossier City - Service Center

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January 23, 2021

"I have purchased 2 vehicles from Landers within the past..."

- KPBanker

I have purchased 2 vehicles from Landers within the past 2 years. I Could not have asked for a more pleasant and professional sales experience. The same goes for the service department. They were extremely responsive getting my vehicle taken care of and kept me updated on the status daily. It has been a perfect customer experience in both sales and service from the Landers Team.

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Recommend Dealer
Yes
Employees Worked With
Trey Rogers
5.0
Terrance Simmons
5.0
Emily Beene
5.0
Denny Rogers
5.0
December 09, 2020

"Great bunch of folks. I’ve bought more than one vehicle..."

- ericupton

Great bunch of folks. I’ve bought more than one vehicle there. Serviced them all there. I would gladly do business with them again. Keep up the good work!

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Recommend Dealer
Yes
Employees Worked With
Emily Beene
5.0
April Babcock
5.0
Denny Rogers
5.0
Kevin Waldrop
5.0
Melvin Phares
5.0
Shawn Whitlock
5.0
Heike Frost
5.0
October 19, 2020

"HORRIBLE service department!!!! The diagnostic report..."

- suzyfay1

HORRIBLE service department!!!! The diagnostic report said I had to get a headlight system replaced which still did not fix the problem. Now on top of that $1600 out of pocket it is going to be another $2000 to fix the wires. HA!! A recall at this dealership means NOTHING. They are still charging me for parts. I am selling this car and buying a different make. This is horrible service. My family will never own another dodge. Today marks 2 weeks that they have had my car. I am just now finding out what is wrong with it.

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Recommend Dealer
No
Employees Worked With
The girl in the service dept is named Emily
October 03, 2020

"I have had a great experience each time I came to Landers..."

- Sheryl Street

I have had a great experience each time I came to Landers Dodge the peoples there are friendly and they know their job,they go out of their way to make sure that their customers are happy and I feel more than happy to you Mr Kevin Cush a 10 and if I could give him a 20 I would.

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Recommend Dealer
Yes
Employees Worked With
Kevin J Cush
September 24, 2020

"They did a SUPER JOB! I was very satisfied! Making an..."

- diefrau81

They did a SUPER JOB! I was very satisfied! Making an appointment was easy and the personal service was perfect! I felt special and knew my car was taken care of completely.

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Recommend Dealer
Yes
Employees Worked With
Emily Beene
5.0
Zawn Ivory
5.0
Haley Peters
5.0
September 24, 2020

"I was pleased with service I received on my 2010 Dodge..."

- fredbaxter9644

I was pleased with service I received on my 2010 Dodge 2500, but now you tell me you will not service a truck over 10 years old. I can do business with someone who will not service my trucks.

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Recommend Dealer
No
Employees Worked With
Rick Lindgren
3.0
September 04, 2020

"Brought Jeep in for recalls 2weeks ago by..."

- Caldwellboe

Brought Jeep in for recalls 2weeks ago by appointment.latest news is it should be ready tuesday,2days short of 3 weeks. Not good. Thank you

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Recommend Dealer
No
Employees Worked With
Emily Beene
2.0
April 29, 2020

"Incredibly unprofessional had an appointment to test..."

- Gavingvn1

Incredibly unprofessional had an appointment to test drive a vehicle. Confirmed with both Zach (sales manager) and Kevin (sales?). Vehicle sold and no one bothered to call or email me despite the fact I was coming down before work during the pandemic. Save time and money look elsewhere

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Recommend Dealer
No
Employees Worked With
Zack and Kevin
February 17, 2020

"Landers Auto Service SUCKS!! They kept my 2016 Dodge..."

- flcarger

Landers Auto Service SUCKS!! They kept my 2016 Dodge Journey for two months without a loaner and gave me the wrong dianogistics! Very Poor customer service

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Recommend Dealer
No
Employees Worked With
Fred Varner
5.0
David Ezernack
4.0
Other Employees : Sumanthia & Mgr. Billy wouldn’t return my calls
November 20, 2019

"Worst place for service, 2nd time truck has been in the..."

- Matt

Worst place for service, 2nd time truck has been in the shop for same repair, 1 month there and truck hasn't even been looked at. Ive bought well over 200000 worth of trucks in the last 4 years and every recall takes over a week with no rental. I had to contact Ram the 1st time after 10 days and all that was done was a 5 min reflash of the computer, now the 2nd time 30 day and nothing

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Recommend Dealer
No
Employees Worked With
Emily Beene
3.0
Haley Peters
1.0
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