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Steve Landers Kia - Service Center

Little Rock, AR

3.9
193 Reviews

193 Reviews of Steve Landers Kia - Service Center

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May 16, 2024

Good dealership. Helpful employees and fast service! I have had good experiences during my visits to the sales and service departments. More

by ctg5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ski
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Helpful
May 15, 2024

I was there for nearly 2 hours for an oil change and tire rotation. I don't think it should take nearly that long. More

by bbagwell794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Landers Kia responded

Thank you for sharing your feedback. We appreciate your input regarding your oil change and tire rotation visit with Landers Kia. We aim to provide efficient service and will look into ways to expedite the process for our valued customers. Your time is valuable, and we will make adjustments to ensure a smoother experience in the future. Thank you for choosing Landers Kia. Sincerely, The Landers Kia Team

Helpful
May 14, 2024

The guys were friendly and welcoming. All smiles. Best visit ever. Will definitely be back. More

by ANGELAROBINSON448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Neal
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May 16, 2024 -

Landers Kia responded

Thank you for choosing Landers Kia! We appreciate your positive feedback about our friendly and welcoming team. We're delighted to hear that you had the best visit ever. We look forward to welcoming you back in the future! Sincerely, The Landers Kia Team

Helpful
May 13, 2024

Great customer service and good communication. I highly recommend if you’re in need of a vehicle. More

by kaiabillings78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Landers Kia responded

Thank you for sharing your positive experience with Landers Kia! We're thrilled to hear about your satisfaction with our customer service and communication. We appreciate your recommendation and look forward to assisting you in the future. Safe travels! Sincerely, The Landers Kia Team

Helpful
May 12, 2024

N/A don't have anything to say. Sorry n/A ,n/A n/a More

by Andreanholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
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May 15, 2024 -

Landers Kia responded

Thank you for this amazing review! We really appreciate your business, Andrean. Sincerely, The Landers Kia Team

Helpful
May 12, 2024

Always very friendly, informative and efficient. My value for what I end up spending is very good. More

by birdbrainz56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Landers Kia responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you found our team at Landers Kia to be friendly, informative, and efficient. We strive to provide excellent value for your investment, and we're thrilled that you recognize and appreciate it. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

Helpful
May 12, 2024

They were ok. Didn't listen when I told them not to roll window down cause the wiring is messed up but after saying something they fixed the window but not the wir More

by clarkshell789
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Landers Kia responded

Thank you for sharing your feedback, Clark. We appreciate you bringing this to our attention. Please reach out to us directly at Landers Kia so we can address the wiring issue for you. We strive to provide excellent service and want to ensure your complete satisfaction. Thank you for choosing Landers Kia. Sincerely, The Landers Kia Team

Helpful
May 12, 2024

It was my 19 years old son/co-owner’s first time experience to get a service. He was very pleased As for me, I was not aware of the cost of the service would be kind of pricey. More

by nj7369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Landers Kia responded

Thank you for choosing Landers Kia for your son's first service experience. We're glad he was pleased with our service. We understand your concern about pricing, and we appreciate your feedback. Please don't hesitate to contact us if you have any questions or need further assistance. We're committed to ensuring a positive experience for all our customers. Thank you for your support! Sincerely, The Landers Kia Team

Helpful
May 10, 2024

Noel and Quinton both worked hard to help me be comfortable with what I was doing, and when they committed to doing something they kept their word and delivered excellent service in the process. More

by bamdsm
Recommend Dealer
Yes
Employees Worked With
Noel Harthcock
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May 15, 2024 -

Landers Kia responded

Thank you for recognizing Noel and Quinton's hard work and commitment to delivering excellent service! At Landers Kia, we strive to ensure our customers feel supported and comfortable throughout their experience. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Landers Kia Team

Helpful
May 02, 2024

Easy appt set up. Person asked if I wanted drop off and pick up, to which I declined. Service was quite quick and Curtis was helpful in explaining every thing. More

by obsept
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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May 07, 2024 -

Landers Kia responded

Thanks for your outstanding review! We're very happy to hear that Curtis was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Landers Kia Team

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