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Steve Landers Kia - Service Center

Little Rock, AR

3.8
184 Reviews

184 Reviews of Steve Landers Kia - Service Center

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April 21, 2024

I had a very great experience. The employee knew I needed a lot of work done to my car and suggested the payment plan for the services which I never knew anything about to make sur More

by shanell19young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Landers Kia responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Landers Kia Team

Helpful
April 20, 2024

They are always fast, efficient, and professional. They are generally on target for how long my service will take, never more than 15 minutes off. Zero complaints More

by susansimmers75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Landers Kia responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Landers Kia Team

Helpful
April 19, 2024

My service rep was super nice and kept me updated on the status of the car. The service was performed quickly. Was a very efficient visit! More

by ABURNSIDE333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Landers Kia responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Landers Kia Team

Helpful
April 19, 2024

Great Service! I will continue to bring in my Telluride in the future. Thanks again. More

by crpdoc44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Landers Kia responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Landers Kia Team

Helpful
April 18, 2024

Elijah was very helpful and nice. He made my experience where I would go back More

by CARLAHOLT4ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Apr 23, 2024 -

Landers Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Landers Kia Team

Helpful
April 17, 2024

Very pleased with the service rep. Very knowledgeable and professional. Also the wait time was very reasonable. More

by A.A.SOLARTE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Landers Kia responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Landers Kia. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Landers Kia Team

Helpful
April 15, 2024

Great service! We will bring our Sorento back for future service at tihs lcoation and service advisor. More

by kdmoran72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Landers Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Landers Kia Team

Helpful
April 12, 2024

Excellent customer service and I want to thank Wade Neal for helping me from start to finish. More

by commanitafh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Neal
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Apr 17, 2024 -

Landers Kia responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Wade is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Landers Kia Team

Helpful
April 11, 2024

I brought it on for an issue, but they could not replicate said issue. Got regular maintenance done. Car still has the same issue. More

by LAURAWEYRENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Landers Kia responded

We are very disappointed to hear that your vehicle's needs were not met during your recent visit with us, Laura. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact us if you'd like to discuss this further. Sincerely, The Landers Kia Team

Helpful
April 10, 2024

I don't think I have 15 words to describe why I like this dealership. More

by TLM1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Apr 15, 2024 -

Landers Kia responded

Hello thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, The Landers Kia Team

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