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Landers McLarty Dodge Chrysler Jeep Ram
Huntsville, AL
1,174 Reviews
We at Landers McLarty Dodge Chrysler Jeep Ram are proud to serve Alabama drivers from Huntsville to Florence to Scottsboro with quality Dodge, Ram, Chrysler and Jeep vehicles, and we've been doing so for ten years and counting. Our dedication to customer service has made us a favorite with Tennessee and Alabama drivers who put a premium on the dealership experience, and you don't have to take our word for it! Just check out our customer reviews.
With models like the Durango, Ram 1500-3500, Grand Cherokee, Wrangler, Pacifica, 300 and Charger, we have something for every taste and need. Our massive inventory ensures we have not only the model you want, but the color and trim level you desire as well. Don't forget that every new car purchase comes with two years of Owner Care.
We are not just your local Huntsville Dodge, Ram, Chrysler and Jeep dealership, we also provide a full line of auto services dedicated to our Alabama and south Tennessee customers. From Dodge, Ram, Chrysler and Jeep service, maintenance and repairs performed by expert mechanics, to OEM Dodge, Ram, Chrysler and Jeep auto parts, to low APR auto loans, Landers McLarty Dodge Chrysler Jeep Ram is the smart choice for your automotive needs.
Please don't hesitate to stop by and say hi! We're proud to be a part of the Huntsville, Alabama community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,174 reviews
August 24, 2016
Total Chaos-Still unresolved Purchased (or so i thought) a 2016 dodge dart, provided all documentation, signed finance paperwork on 07/18/2016, drove off and assumed all is taken Purchased (or so i thought) a 2016 dodge dart, provided all documentation, signed finance paperwork on 07/18/2016, drove off and assumed all is taken care of. 08/05/2016 my finance company from my trade in called about payment due, i then call the dealership to find out if there is a problem, they explain there is no problem it was "simply overlooked" and they will get the payoff sent over. August 22nd i try to set online payments up through my financier and after failed attempts and a phone call to said financier i find out they have no contract on me, no information whatsoever. I then call the dealership and speak to a couple different people to finally find out paperwork verification's were never completed and due to a change in my spouses employment on 08/08 we no longer are approved. when I ask how they plan on remedying this problem, their answer is we will have to get "our" car back. I then reach out to general manager who stated he would look into it and call me back, he didn't, instead Don from financing called clearly upset this has fallen into his lap, he said he will work on it and call back, he didn't, so I called back a couple hours later to find out whats happening. i leave 5 voicemail's, during my 6th call I speak to general manager again who stated he will have a meeting with finance and sales manager to come to a solution and call me right back, i called back again and leave a voicemail for the general manager requesting an update. Never got a call back, i call the next day around 10:30am and speak with general manager, he states they are working on it and will call back. Then Barney calls and request some information, I have to return his call with this information, and when I do I am again told "I will call you right back", again I haven't received a return call, here I sit another day passed and halfway through today and no one has called. I have just left another voicemail to please call me back and keep me updated as to whats happening. Failed communication from day 1. PS this is the second car I have purchased from this dealership this year and still they have no desire help or even keep me updated. More
by Becky
Helpful August 20, 2016
It was a painless experience Usually I'm a bit skeptical about purchasing a new car cause of the long wait but this time it was absolutely painless. Smooth sailing. Lol. Mainly Usually I'm a bit skeptical about purchasing a new car cause of the long wait but this time it was absolutely painless. Smooth sailing. Lol. Mainly because of my sales person. She was absolutely wonderful . Thank you Ariel More
by Fabiola
Employees Worked With
Ariele Polite
August 16, 2016
Bad Customer Service My family has purchased cars at this dealer before and also has had our vehicles serviced at this location, but I must say this has been my worst expe My family has purchased cars at this dealer before and also has had our vehicles serviced at this location, but I must say this has been my worst experience ever dealing with Landers McLarty CJD. I dropped my car off early Tuesday 8/9/16 morning to get it serviced. The assistant service manager then asked me if I would be leaving my vehicle and if I needed a ride through the shuttle service. I stated yes. I then set for 2 hours waiting no one ever showed up. I ended up having to call someone to pick me up. I waited all day Tuesday no one calls to follow up to tell me what’s wrong with my vehicle. I then attempt to call Wednesday to get an update on my vehicle. They told me my service person was busy and she would call me back with a status. Wednesday I was told that I needed a new starter, and that the part would be in Friday. So attempted to call Friday during the day twice. No answer. I finally called back a third time Friday afternoon and was told the part is in, and they will not be able to get to my car until Monday. So I stated that I was promised to have my car Friday and it’s still not available. I then go on to say that my car has been here since Tuesday morning and I have been without a vehicle. So the Assistant Service Manager makes a smart comment saying “Well if you want you can just come pick it up and bring it back Monday!” I then say how I can I pick up my car when it doesn’t even start, and she goes to say “Well I know it doesn’t start”. She was passive aggressive and very unprofessional it also displayed horrible customer service. I then ask to speak to the service center manager. He stated and promised that my vehicle would be ready Monday morning. I did not hear from them at all on Monday so I end up having to call Monday afternoon. They said it’s not ready and the service assistant manager would call me back. She never did. It is now Tuesday 8/16/16 and it has been a whole week and I just received a call to finally pick up my car. After picking up my car I get half way back to work and realize they did not replace the sticker from my oil change; therefore I had to turn all the way around to get a new sticker so I will know the next time I need to service my vehicle. Overall it was a terrible experience. I had to constantly call to see what was going on with my vehicle rather the dealer contact me. The whole week was a run around and a hassle to get my car serviced. You would think going to a dealership and make of your vehicle would get you top notch customer service/ customer satisfaction especially with all the commercials they put out, but not at Landers McLarty CJD. I will never use their services again. #Unsatisfactory More
by drummer87
Employees Worked With
Haley Glover
August 08, 2016
Pleasantly Surprised I am very pleased with the purchase of the 2016 Jeep Cherokee for my son & want to send a special thanks to Ray Horne for making this an enjoyable exp I am very pleased with the purchase of the 2016 Jeep Cherokee for my son & want to send a special thanks to Ray Horne for making this an enjoyable experience!!! I received a great deal on the new vehicle & a fair value for the trade. It all sounded too good to be true on the phone so I was 'pleasantly surprised' that there were no unexpected expenses when we arrived at the dealership to close the sale. I appreciated the honest, forthright approach and this sets the standard for how all customers should be treated at any dealership. Thanks again to Ray & Willie for all of your help! More
by Barbie Jacks
August 07, 2016
Satisfied Customer Mr. Williams, thank you Rob and Tay for taking the time to correct a problem I experienced during an earlier purchase. I am now extremely pleased wit Mr. Williams, thank you Rob and Tay for taking the time to correct a problem I experienced during an earlier purchase. I am now extremely pleased with my Nissan Truck and would highly recommend this dealership to my friends! -RGurley More
by Lorenzo Gurley
Employees Worked With
August 06, 2016
New Jeep Purchase My past experience with Landers Mclarty service dept has always been great and I expected nothing less from the sales team when purchasing my new Jeep My past experience with Landers Mclarty service dept has always been great and I expected nothing less from the sales team when purchasing my new Jeep. I was in a recent wreck and suffered a broken leg in the process. I decided to stay with the Jeep brand and chose Landers Mclarty Jeep as my dealer. After contacting a sales rep (Robert Sawyer) and discussing the possibility of purchasing a new vehicle, the sales rep arranged for me to be picked up at my home. In the end I received a great deal on my new Jeep without the usual dealer pressures. I left very satisfied with my purchase. More
by M Jacobs - DroneVideo4k
Employees Worked With
August 05, 2016
No worries I purchased a Jeep Cherokee, with Tay Johnson as my sales associate. Tay could not have been more attentive or helpful! He handled the process with ki I purchased a Jeep Cherokee, with Tay Johnson as my sales associate. Tay could not have been more attentive or helpful! He handled the process with kindness, patience and professionalism. I also appreciate Alicia Deangelo for her help. She smoothed over a rough spot for me, quickly and efficiently. Hopefully, I'll have an opportunity to work with these fine folks again. More
by 80Kay
Employees Worked With
Alicia DeAngelo, Latavyn (Tay) Johnson
July 30, 2016
Ashly and my new Jeep Cherokee are both wonderful. Buying a new vehicle can be a stressful experience. Not so when you are dealing with a sales person that treats you like family. Ashly was knowledge Buying a new vehicle can be a stressful experience. Not so when you are dealing with a sales person that treats you like family. Ashly was knowledgeable and very helpful with any questions that I had about the vehicle or the buying process in general. I have purchased a number of vehicles in my life, but this was by far the easiest, most relaxed experience ever. Ashley and the rest of the team are the best! More
by Carvinman49
July 29, 2016
So Awesome! Robert was so great at finding me what I wanted! The patience that man had with me, and my indecisiveness, was award winning! In the end, I got a car Robert was so great at finding me what I wanted! The patience that man had with me, and my indecisiveness, was award winning! In the end, I got a car I absolutely love, and in my budget! I will tell everyone to go see Robert at Landers McLarty Dodge Chrysler Jeep! More
by GMChappy
Employees Worked With
July 23, 2016
Ashley was great!! We bought a used Jeep Patriot for our daughter. Ashley was great to work with! She was very friendly and knowlegeable without being pushy. She was wil We bought a used Jeep Patriot for our daughter. Ashley was great to work with! She was very friendly and knowlegeable without being pushy. She was willing to work to get the deal we needed. Ashley also went above and beyond when she felt that the guys in cleanup didn't do a perfect job on detailing our car (it was late and we were in a hurry!) But she personally went and worked on doing some extra cleaning on the car! Never seen a salesperson do that! We will definitely consider buying from Ashley and Landers McLarty again. More
by Paige
Employees Worked With
Ashly Salazar
