Landers McLarty Toyota
Fayetteville, TN
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Impeccable sales and service Team. First we did an online finance app, we were almost instantly contacted and the app was easy and short. We let them know what we were looking for and w First we did an online finance app, we were almost instantly contacted and the app was easy and short. We let them know what we were looking for and when we arrived they had multiple options for us all great cars. We settled on a vehicle with all the bells and whistles my wife was looking for. We were first met by Levi Shouse a great customer service manager and he directed us to meet Brian Porterfield a Sales Professional who is a highly motivated individual. Brian showed us several vehicles and took great care in listening to our wants and needs and also understood what we had to work with. The experience was surreal, I mean the kids were in the lounge laying on the couches watching tv and and relaxing with their icecream, sodas, popcorn, hot chocolate, they had it all and the building was impeccably clean, how great is it to do business when the kids are entertained and comfortable in a secure friendly environment. So we moved on after visiting for the longest time, I'm telling you we didn't even feel like we were buying a vehicle but more like visiting friends, it was so relaxing and not even a hint of being pressed for time. But I digress, we then met Ron Defrancisco, Finance Manager that man gave us an education and answered every question and concern we had, we had a previous bad car buying experience at another dealership and Ron was just so professional in all that he did. So thank you all at Landers Mclarty Fayetteville your team from start to finish was IMPECCABLE. We are life long customers and will with great enthusiasm recommend you to everyone we know.let me also thank all behind the scenes and the maintenance team, you all are the BOMB!! GREAT CAR, GREAT FACILITY, GREAT TEAM, Landers Mclarty of Fayetteville TN, Impeccable. Thank you all, Mr.Mrs Douglas, Customers and friends for life. More
It was worth the drive. The buying experience was seamless. Doc, my salesperson, was knowledgeable about the product, listened to what I wanted, was very accommodating to my The buying experience was seamless. Doc, my salesperson, was knowledgeable about the product, listened to what I wanted, was very accommodating to my needs and timeline. Every phase and everyone who I dealt with during this sale were outstanding and went above what was required for my purchase. I will recommend this dealership to my friends, family and coworkers. Thanks again guys for a good experience. More
Had a seamless experience working with Connie!! Had a great experience working with this store, Connie was very helpful as was the rest of the sales staff and service personnel! If you're coming fro Had a great experience working with this store, Connie was very helpful as was the rest of the sales staff and service personnel! If you're coming from Huntsville or surrounding areas, it is certainly worth the drive. More
Unbelievable. Made us feel like family Made us feel like family. I was lookn for a dealer i could continue to buy from and found it here. Every1 there made us feel like we were the only cus Made us feel like family. I was lookn for a dealer i could continue to buy from and found it here. Every1 there made us feel like we were the only customer they had. Didnt pressure us and actually showed us cars at cheaper prices. Never had we experienced such customer service. Please go see Mrs. Denease and Mrs. Connie. Thankyall so much. We love the 4runner. More
What a great place!! Lander mclarty toyota was amazing helping me find and buy my fourth car. Dakota was friendly and open making the experience feel pleasant rather than Lander mclarty toyota was amazing helping me find and buy my fourth car. Dakota was friendly and open making the experience feel pleasant rather than stressful. The whole team makes you feel like family upon walking in. I went in with a pre approved loan and was out the door in my new car within two hours! More
Purchase of 2014 Prius I have been to many car dealerships, but Landers McLarty Toyota in Fayetteville, Tennessee was the friendliest and most knowledgeable dealership I hav I have been to many car dealerships, but Landers McLarty Toyota in Fayetteville, Tennessee was the friendliest and most knowledgeable dealership I have ever been to. Everyone was helpful and went out of their way to accommodate me. I bought a new Prius and left my Avalon to be serviced. I will continue to use them for all my service needs. If I ever buy another Toyota it will come from them. More
What a great buying experience!!! Just completed my "best vehicle purchase" EVER at Landers McLarty Toyota in Fayetteville. Got a great trade value on my wife's Nissan Maxima and a gre Just completed my "best vehicle purchase" EVER at Landers McLarty Toyota in Fayetteville. Got a great trade value on my wife's Nissan Maxima and a great deal on a 2014 Toyota Highlander Limited. My salesperson was Brad Rhodes...."That Car Salesman" (931-675-2274) and from the Sales Manager Connie Amos. They were ably assisted by Levi in Customer Relations and Ron in Finance. I'm a letter writer.....send them when I get bad service and send them when I get great service. If service is what one would reasonably expect, I don't write. Decided to post this letter because my buying experience was just about perfect (only wish I had asked for some bottled water). These folks demonstrate that they want to EARN your business, treat you with respect, didn't try to play games like some dealers and made me drive away feeling glad that I had stopped there to look at some vehicles. The Highlander Limited is a complete new re-design of the Highlander and is loaded with features that provide,you with comfort, convenience and safety. The vehicle is spacious, ergonomically designed, and arrayed with loads of safety features like the back-up camera, side and rear traffic sensors, etc. It is also a Toyota and the fit and finish is superb. But the best feature is the ride.....quiet, comfortable, ultra smooth and with nice, tight steering. And finally, the audio and navigation system is nothing short of fabulous! Thanks you, Brad, Connie, Ron and Levi....you made my day! I look forward to my next purchase from you and your teammates at Landers McLarty. More
The entire Service Department staff at Landers McLarty Toyota is terrific and always friendly and helpful, ready to assist in any way. My wife hit a deer in her Land Cruiser earlier this week, and c Toyota is terrific and always friendly and helpful, ready to assist in any way. My wife hit a deer in her Land Cruiser earlier this week, and caused over $6K in damage. She walked away unharmed and only had body damage to her vehicle. Even though my wife hit a deer that ran out in front of her vehicle travelling at highway speed, my wife never lost control of her vehicle, and managed to stop in a straight line and never ran off the road or into the oncoming land of traffic. This is a testament to the STAR Safety System and durable quality of Toyota vehicles! Her truck has a front brush guard on the front and it took the brunt of the deer impact and protected the engine compartment from damage. Since the SUV was still drivable, I called Jennifer Mosquera, Service Manager, at Landers McLarty Toyota, and explained what had happened and that I wanted Melvin Gleghorn in the Service Department to check the Land Cruiser for any engine or drivetrain damage due to the deer collision. I immediately brought the SUV in for an inspection and Melvin gave the Land Cruiser a clean bill of health with no engine compartment damage found. Kenny Campbell, Service Writer, helped me to check out and said that was no charge for the engine inspection, and they further recommended me to the body shop the Toyota dealership uses for all their body work. I have been very impressed with Landers McLarty Toyota service experience for several years but have never taken the time to write a review until now. We trust no one else to provide service for our Toyota Tundra and Land Cruiser and have recommended their service department to all our friends and family. Thank you again Jennifer and all the good folks at Landers McLarty Toyota, Fayetteville, TN! Best regards, George and Melissa Garber Dellrose, TN More
Jonathan, service writer was very friendly and accommodating to the type of service needed. Waiting room was relaxing and enjoyable. The available coffee, hot chocolate and other refreshments wa accommodating to the type of service needed. Waiting room was relaxing and enjoyable. The available coffee, hot chocolate and other refreshments was excellent. The use of the WIFI and Television made the wait time seem that the service was instant. The overall visit was very pleasant. Thanks More
This was our first time buying a brand new vehicle. We had such an outstanding experience with Landers McLarty Toyota that we will not go anywhere else to buy another vehicle. They treated us like good fr had such an outstanding experience with Landers McLarty Toyota that we will not go anywhere else to buy another vehicle. They treated us like good friends. This is the best dealership ever! Thank you! More