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Landers McLarty Toyota
Fayetteville, TN
563 Reviews
Here at Landers McLarty Toyota, we have made it our mission to excel in customer satisfaction. Exceeding customers’ expectations has been a continuous goal that we started out on nearly 35 years ago when we entered the automotive industry, and it has been our commitment to make each customer feel at home, whether it’s purchasing or servicing their vehicles.
We have created a hometown atmosphere where character and reputation really do make a difference. We maintain our relationship with you long after the purchase and will give you personal assistance whether you’re looking for a new or used vehicle, or adding a new accessory. Our commitment to excellence has made Landers McLarty Toyota one of the top Toyota dealerships for doing business in the Tennessee and Alabama automotive industry. We have top sales and finance experts that can make your buying experience comfortable and most of all exciting. And it doesn't stop there!
Our service department is the finest anywhere. We have Toyota master technicians and certified service advisors who have complete knowledge of Toyotas. Our parts department is the one-stop shopping place for your vehicle needs from mufflers to wheel bearings.
We thank you for choosing Landers McLarty Toyota in Tennessee to purchase your vehicle. We sincerely hope that you take advantage of all that Landers McLarty has to offer, because after all, you and your family is what Landers McLarty Toyota is all about. Come by and check out our state of the art facility and if a friend or colleague is looking for a vehicle, send them our way. We promise we will treat them just as we did you -- like family.
Sincerely,
Landers McLarty Team Toyota
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 240 service reviews
September 18, 2025
In April I took my 24 4Runner to them for the 10K service. When I scheduled the appt and when I dropped it off I told them specifically "Do not do the oil change. I will do that myself." (Why did I n service. When I scheduled the appt and when I dropped it off I told them specifically "Do not do the oil change. I will do that myself." (Why did I not want them doing it? The internet is full of complaints about Toyota techs messing up skid plate bolts) What did they do anyway? Changed the oil. When I complained that day I was told "Well you can still go ahead and change it again if you want." I definitely should've checked the bolts but I gave them the benefit of the doubt) What did I find today when I started the 15K oil change? 1 skid plate bolt stripped, 2 loose and 1 missing completely. Called at 930 and 1030, left msgs asking to speak with the Service Mgr, it's now 1330 and still no call back. *They did not honor my request to leave the oil alone. *The tech had to know the bolt didn't go in correctly because it would not & will not tighten down all the way. * It been over 4 hours since my first phone call and still no return call. Overall a disrespectful experience with this dealership More
by Billy
Employees Worked With
Jason
April 14, 2021
I had a low pressure fuel pump recall and found out later that the fuel tube didnt get connected to the tank during repair....I was filling tank a few days later and fuel was running out from under my truck. that the fuel tube didnt get connected to the tank during repair....I was filling tank a few days later and fuel was running out from under my truck. I WILL NEVER GO BACK.....The worst part about this is that I had my kids in that vehicle.....It will never happen again.... FUEL LEAK 😡😡😡 More
by Never again
Employees Worked With
Jennifer Webb, Melvin Gleghorn, Rick Crossnine, Robert Register
March 12, 2020
as usual and expected Service is ALWAYS EXCELLENT - I couldn't imaging going to another dealership. We have purchased a number of Toyota's from this dealership and we are A Service is ALWAYS EXCELLENT - I couldn't imaging going to another dealership. We have purchased a number of Toyota's from this dealership and we are ALWAYS happy with pricing, service and the professionals we deal with. More
by david & M
Verified CustomerEmployees Worked With
Rick Crossnine
March 10, 2020
This team of people are amazing!!! Every single time useless or my husband bring in our cars we are presented with exceptional service. That keep us coming back. Thanks for giving us what we need each a useless or my husband bring in our cars we are presented with exceptional service. That keep us coming back. Thanks for giving us what we need each and every visit! More
by Quandamafo
Employees Worked With
Rick Crossnine
March 09, 2020
Took our 2019 toyota sienna for oil change, took 45 minutes, two other customers there for service as well. Customer service was very good and appreciated. minutes, two other customers there for service as well. Customer service was very good and appreciated. More
by debra3650
Employees Worked With
Rick Crossnine
March 02, 2020
Allways great customer service allways explain everything upfront they care about customers no big wait times I will allways bring my automobiles here no job done rite upfront they care about customers no big wait times I will allways bring my automobiles here no job done rite More
by RSMITH614311
Employees Worked With
Jeff in service department
February 27, 2020
Satisfaction as usual ! As a long time customer of Landers McLarty Toyota of Fayetteville I am accustomed to prompt and courteous service from this dealership and as usual I As a long time customer of Landers McLarty Toyota of Fayetteville I am accustomed to prompt and courteous service from this dealership and as usual I was not disappointed. Even though they were extremely busy they kept me updated on my service which was completed with as much prudence as possible. My appointment was satisfactory completed within a reasonable amount of time, and I left happy and pleased. joe More
by JFRANK1505
Employees Worked With
Rick Crossnine
February 27, 2020
Robert Register had Keith Young pick up my car from work and service my car and then Keith brought it back. Very professional and very nice!!! and service my car and then Keith brought it back. Very professional and very nice!!! More
by KEITHTIPTON22856
Employees Worked With
Keith Young , Robby Register Jr
