Landers Toyota NWA

Could not ask for better people. Always very pleasant to deal with. Try and work with you with any problems that you may have. Dealership is always very clean and taken care of. deal with. Try and work with you with any problems that you may have. Dealership is always very clean and taken care of. More

I WANT TO BRAG ON Drew Parker, He is the service man I go threw when I bring my van in..He goes above and beyond. Super customer service.And a very nice young man. threw when I bring my van in..He goes above and beyond. Super customer service.And a very nice young man. More

I would have rated a 5, but I was told to go to door 1. When I went into door 1, I was told I was in the wrong place after waiting to be helped for 5-6 minutes. Apparently the service writers in that are When I went into door 1, I was told I was in the wrong place after waiting to be helped for 5-6 minutes. Apparently the service writers in that area only handle certain repair issues.. I was sent to door 3. I did have an appointment for 9:00 am. More

Chip did a great job of finding the car I wanted, and getting it delivered. He even came in on his day off to make sure all was well. getting it delivered. He even came in on his day off to make sure all was well. More

Rip off sales I purchased a 2011 vehicle from them in February. In March, there was a small storm that caused some minor dings. Upon inspection in April at a reputa I purchased a 2011 vehicle from them in February. In March, there was a small storm that caused some minor dings. Upon inspection in April at a reputable body shop, it was discovered that there was serious roof damage that was never repaired properly and now required a total roof replacement. That cost more than the vehicle was worth so the insurance company totaled it. I had the vehicle for 2 months. Between deposit, taxes, tags, and other costs, I'm out over $2,400 cash on this vehicle. But now, I don't have the vehicle either. I immediately called Landers to make this deal right because they did not disclose the serious prior damage before they sold it to me. Per Rodney Plack, Mgr., the business totally refuses any and all responsibility. His opinion was that I'm "stuck with the losses on my own. Too bad." I will never ever purchase anything from them again! More

I took my car in for oil change and they check everything and I don’t have to worry about anything! I purchased my car from Landers when it was new and they take excellent care of me. I was stuck at close t and I don’t have to worry about anything! I purchased my car from Landers when it was new and they take excellent care of me. I was stuck at close to 11 pm at the airport, car would not start. Took it in the next morning (without appointment) and they installed a new battery within 1/2 hour. That is terrific service. More

Great service, Taylor is very professional and prompt! Would recommend her to anyone needing to have there vehicle serviced or maintained at Steve Landers Toyota! Would recommend her to anyone needing to have there vehicle serviced or maintained at Steve Landers Toyota! More

Seth provided a patient explanation, explained all my options and answered all my questions. Service was quick and efficient. Waiting are roomy enough for social distancing. options and answered all my questions. Service was quick and efficient. Waiting are roomy enough for social distancing. More

I have never bought a vehicle from Steve landers or Toyota and I’ve been in the automotive business 30 years and purchased a lot of vehicle.Herbert Osiris was awesome and the best car salesman I have e Toyota and I’ve been in the automotive business 30 years and purchased a lot of vehicle.Herbert Osiris was awesome and the best car salesman I have ever dealt with More

I just bought a 2015 Buick and Bryan Sutton was the most personable, straightforward, hospitable, honorable salesman in a four state area at least. I feel like he took care of me 110% and really cares about personable, straightforward, hospitable, honorable salesman in a four state area at least. I feel like he took care of me 110% and really cares about the people he helps. More