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Landers Toyota NWA
Rogers, AR
7,743 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service.
You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 7,743 reviews
December 06, 2018
First visit very positive! After today's positive experience I am glad that I made the decision to bring my Lexus here for service. They seemed very busy but efficient in meetin After today's positive experience I am glad that I made the decision to bring my Lexus here for service. They seemed very busy but efficient in meeting my needs. Guess they have a new customer! More
by Wheelman
Verified CustomerEmployees Worked With
Josh, Tim Scroggins
December 06, 2018
Good value, excellent customer service My only complaint is that my car was damaged in the car wash. The top brushes pulled up a piece of plastic on the front windshield and pulled out the My only complaint is that my car was damaged in the car wash. The top brushes pulled up a piece of plastic on the front windshield and pulled out the wire to my satellite radio. It severed the wire and left it hanging as it was returned to me. The customer service rep assured me that you would fix it when I bring it back. I did not have time that day. As long as you fix it, I will not be upset. More
by vanderbushn
Employees Worked With
Taylor Wallace
December 06, 2018
Management sets the tone. Set up appointment two days prior with VIN, name, phone, and recall issue. Dropped off at 8:15am, they handed me my claim check and I left. Should h Set up appointment two days prior with VIN, name, phone, and recall issue. Dropped off at 8:15am, they handed me my claim check and I left. Should have been 90 minute "master switch" recall. 3 hours later, I called to check in since I had not heard from anyone. Apparently, the service rep was not even on-site. He could not find any info on my vehicle, and he could not even tell me what time the dealership closed on a Saturday (which it was). Drove back to dealer assuming 3hrs was long enough to do a 90 minute job. That was not the case. The service rep, Jason, could not find me in the "system" even though I had an appointment and a claim check. I pointed to my truck, which had been moved from the service check-in lane, to a place outside in their parking lot. Apparently, I had never been "entered" into the system. Not sure how many times you have to be entered, but I erroneously assumed one time would be enough. Left it again, wasted trip, and was called and informed later that afternoon at 3:15 that my vehicle was ready to pick up. Even though I had given them all of my info prior to showing up, given a claim check by an employee who gave me no other instructions when he handed me that claim check,, and that same employee said thank-you and he and others in the service area watched me walk back out to my ride, Jason let me know it was my fault that I did not come back in and "check-in" to the KARMA system with a service advisor. I sincerely believe that if I did not ever call back in, my vehicle would still be sitting in their parking lot. It was clear to me that procedures were not being followed or enforced, and accountability was lacking as well. Management sets the tone, and now you know what that tone is. It may save you the hassle if you read this first.. More
by Rogers AR
December 05, 2018
Great experience Excellent follow up and matched competitor price. Answered all our questions. Walked us thru the process easily. Overall a great experience. Will de Excellent follow up and matched competitor price. Answered all our questions. Walked us thru the process easily. Overall a great experience. Will definitely buy our next vehicle here. More
by LINEMAN2184
Employees Worked With
Juan Carlos Valdez
December 05, 2018
Awesome Experience My experience with S.L. Toyota was smooth and rewarding. Lexington was highly emotionally intelligent. I did not feel pressured or uncomfortable. I en My experience with S.L. Toyota was smooth and rewarding. Lexington was highly emotionally intelligent. I did not feel pressured or uncomfortable. I enjoyed my communication with him. He wore light clothing which stood out from all the other sales personal. We collaborated on a price that we were both comfortable with. If I were to purchase another vehicle I would return and buy one from Lexington More
by Boe
December 05, 2018
25000 check-up Service was quick as predicted. They also found the source of two rattles that had been bugging us. The results of the visit we have come to expect f Service was quick as predicted. They also found the source of two rattles that had been bugging us. The results of the visit we have come to expect from Lander’s Toyota More
by Service
Employees Worked With
Seth ????
December 05, 2018
Regular service check up Service was done quickly. Men were friendly and polite. I was disappointed that the car was not washed. Waiting room is clean and comfortable and cof Service was done quickly. Men were friendly and polite. I was disappointed that the car was not washed. Waiting room is clean and comfortable and coffee was good! More
by Dee
Employees Worked With
Johnny at service desk
December 05, 2018
Maintenance Excelent service ,friendly environment,friendly attention,fast service i definitely recommend Toyota to my friends and family,they answered all my que Excelent service ,friendly environment,friendly attention,fast service i definitely recommend Toyota to my friends and family,they answered all my questions and helped all the time More
by Toyotruck
December 04, 2018
Excellent service! I found this dealership online, through USAA. Not only did they provide the best deal for the vehicle I wanted, they worked diligently with me to make I found this dealership online, through USAA. Not only did they provide the best deal for the vehicle I wanted, they worked diligently with me to make the whole car buying experience smooth and hassle free. More
by BLONDEKAL_EL
Employees Worked With
Lexington Long
December 04, 2018
Best Experience! Eric Perkins did an amazing job helping with the purchase of my new Camry! Thank you so much for the awesome customer service and making the car buyin Eric Perkins did an amazing job helping with the purchase of my new Camry! Thank you so much for the awesome customer service and making the car buying experience so easy! I will never use anyone else! More
by JAMIE_ANN17
Employees Worked With
Eric Perkins
