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Landers Toyota NWA

Rogers, AR

4.6
7,745 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,745 reviews

October 24, 2018

In And Out! Fast, Honest And Great Customer Service! Johnny Gutierrez is my Service Advisor. He has always been friendly and I respect his advice. I have been going to Landers now for a number of years a More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Gutierrez
Oct 24, 2018 -

Landers Toyota NWA responded

Tom, we're so happy to know that you've continued to trust Johnny and our technicians with taking care of your vehicle. Thank you for writing this wonderful review and we'll see you next time!

October 24, 2018

Thank you The service I received was outstanding. I will be back again. I really appreciated how well and fast they responded to all my questions. Thanks so muc More

by Hutch03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
October 24, 2018

Over all, my experience was excellent! Seth was very professional & nice. He kept me updated throughout the day. The refreshment bar was a nice treat. I would recommend my friends to your d More

by KELLY.CHRONISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
October 24, 2018

100k mile service Didn't have an appointment but treated with as much priority as having been pre-scheduled. Was given several service options and never felt like I wa More

by Paul Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny in Service
October 24, 2018

Poor pick up service Got a text @ 547pm saying may car was ready. Showed up at 6:01pm and entire service center was closed. Cashier was gone I had to elevate my voice t More

by slholman19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Gates
Oct 29, 2018 -

Landers Toyota NWA responded

We're sorry about the inconvenience you had when trying to pick up your vehicle with us. We do close our service department at 6 p.m. on weekdays, however, someone should have been there to hand over your vehicle if they knew you were on your way or told you that service was about to close. We'd like to speak with you and see if there's something we can do to help as we'd really like to retain your business. Please give our Customer Relations Manager Blair Brewer a call at (479) 845-1444. Thanks.

October 24, 2018

Perfect Easy appointment set up and excellent professional execution by the service department. I’ve been a customer for years and see that continuing. Hope More

by VINCE_MICHAELBIONDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
October 23, 2018

Great Service I was a first time buyer and the team made the experience fast, easy and affordable. Manny was never pushy or questionable in the deal and handled the More

by deann123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manrique Valdez
October 23, 2018

Kyle & Caleb are the best! Love Kyle and Caleb! So friendly and easy to talk to. They went above and beyond! I’ve always wanted a Toyota, because if reliability and Kyle and Cal More

by TSBENNETT76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Croft, Caleb Kordsmeier
October 23, 2018

Great Service was exceptional. I was in and out in less than an hour. Well worth getting up at 5:15, to be there at 7. More

by BSHARDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
October 23, 2018

Oil and filter change Had an appointment for oil change. Waited an hour and 20 minutes. cashier didn’t apply coupon so had to wait to be issued refund More

by bethmariephotography
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Gates
Oct 23, 2018 -

Landers Toyota NWA responded

Beth, thanks for your feedback. We're sorry to hear your oil change took a little longer than expected, however, it's not uncommon for an oil change to take around an hour if we're booked solid. We apologize that the cashier forgot to apply the coupon, but she did give you a refund so we're glad you got that discount. If you'd like to provide any further feedback, please feel free to give our Customer Relations Manager Blair Brewer a call at (479) 845-1444. Thanks.

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