Landers Toyota NWA

Good job Pleased it took only 35 minutes. Chris was very helpful. I called and he got me in the same day.Thank you very very much. Pleased it took only 35 minutes. Chris was very helpful. I called and he got me in the same day.Thank you very very much. More

1st Oil Change The service was very professional, friendly and nice. A great location very convenient to work and errands. My appointment was on time and left early! The service was very professional, friendly and nice. A great location very convenient to work and errands. My appointment was on time and left early! More

Fast, Prompt Service Chris had us set up quickly - service was prompt. Comfortable waiting area and the WI-FI worked great and was able to work while wating. Chris had us set up quickly - service was prompt. Comfortable waiting area and the WI-FI worked great and was able to work while wating. More

Steve Landers Toyota of Rogers Arkansas GOOD! Toyota of Fayetteville Arkansas had damaged my Toyota a year ago and attempted to fix the stripped oil plug with a sleeve. Toyota of Rogers Arkansas Toyota of Fayetteville Arkansas had damaged my Toyota a year ago and attempted to fix the stripped oil plug with a sleeve. Toyota of Rogers Arkansas caught it and notified me of the 'fix' that I was not informed of. At first I was unsure which dealership was telling me the truth because Toyota of Fayetteville said the "plug" was better than factory and that Toyota made defective oil pans. That was hard for me to believe. Toyota of Rogers was saying I needed a new oil pan that was $400 +. After a back and forth with Fayetteville Toyota, they refused to fix my Toyota. Toyota of Rogers on the other hand asked me to bring my truck in and they put it on a lift to show me with my own eyes the damage. Toyota of Rogers walked me through the process and Jason Jones was there to explain to me what I was seeing and that I understood what had happened. I learned that Fayetteville Toyota not only installed some aftermarket sleeve plug, but also installed another "new" sleeve plug after I complained to them to cover the defective one they installed. I was angry that a dealership would do that and I complained to Toyota Corporate. Jason Jones and Andy Gates at Toyota of Rogers had restored my faith in Toyota customer service and my trust. Toyota of Rogers not only helped me understand what had happened to me but also assisted me getting it fixed. Toyota Corporate agreed to fix my Toyota at no cost to me and let me have Toyota of Rogers do it since Fayetteville caused this mess. Jason Jones and Andy Gates had been 110% professional and just good guys. Since this has happened I have vowed to bring my business to him and Toyota of Rogers Arkansas. I have two more appointments set up for my other vehicles. More

Great service is the norm. always enjoy going to Landers. Treated like a star and fully taken care of with the red carpet treatment. The service team is always in a good mood an always enjoy going to Landers. Treated like a star and fully taken care of with the red carpet treatment. The service team is always in a good mood and it spreads across the whole facility. More

Fantastic service visit Drew was very knowledgeable and provided excellent service information. Drew made the visit very enjoyable. I will be happy to recommend him as well a Drew was very knowledgeable and provided excellent service information. Drew made the visit very enjoyable. I will be happy to recommend him as well as Landers to others. More

Landers Toyota Service Fast friendly top notch service, as always. The waiting area was clean with refreshments available of your choosing. Great looking new Model vehicles Fast friendly top notch service, as always. The waiting area was clean with refreshments available of your choosing. Great looking new Model vehicles as well. More

Quick and easy Everytime I go in the people here make this informative and simple. Always a great experience and outstanding service. I would recommend them to anyon Everytime I go in the people here make this informative and simple. Always a great experience and outstanding service. I would recommend them to anyone. More

Perfection !! I could not be any happier than I already am. I will keep coming back for all of my service and sales needs. Thank you very much ! I could not be any happier than I already am. I will keep coming back for all of my service and sales needs. Thank you very much ! More

10,000 mile service Easy scheduling. Quick processing when I arrived. Clean waiting area. Good coffee and donuts.. amount of time to perform service was less than anticip Easy scheduling. Quick processing when I arrived. Clean waiting area. Good coffee and donuts.. amount of time to perform service was less than anticipated. Ol More