Landers Toyota NWA

Excellent The salesman and dealership were easy to work with and it was a good experience! My son and I both purchased new vehicles that day. The salesman and dealership were easy to work with and it was a good experience! My son and I both purchased new vehicles that day. More

NOT a high pressure salesperson Test drive one or two Models you are interested in. Then search and find a car YOU want. Check Steve Landers Toyota Northwest .com to see what t Test drive one or two Models you are interested in. Then search and find a car YOU want. Check Steve Landers Toyota Northwest .com to see what they have in stock too. Next test drive and buy that day. Trust the sales person. If you paid to much for the vehicle it is their fault not yours. More

Engine light on - repairwork I was pleased with the speed of the work - only delay was the ordering of a part (my car is old, 2002). Drew was very nice to give me a discount on t I was pleased with the speed of the work - only delay was the ordering of a part (my car is old, 2002). Drew was very nice to give me a discount on the rental car (2 full days) while my car was being fixed. The repairs were extensive but was assured my 200,000 checkup wasn't needed now because of all the work they did. I would say there was only one thing that was 'off' and that was when I came to get my car I had to wait 20 min. for it to show up (after 4 call-outs to them). BUT, when I got the car someone had not only cleaned the outside but also detailed inside the car so maybe that's what took so long. It was much appreciated. More

Quick service. Great service which is why I gave a 5 star rating. I wasn't happy with the car rental policy that increased. When I purchased my vehicle I was told ab Great service which is why I gave a 5 star rating. I wasn't happy with the car rental policy that increased. When I purchased my vehicle I was told about the awesome deal they had for $10 rentals. Now it has gone up to $30. Not good at all. More

Great service! Great people, kind and accommodating. Very pleased with service department. I was given a nice loaner to use while awaiting parts. Quick service, dro Great people, kind and accommodating. Very pleased with service department. I was given a nice loaner to use while awaiting parts. Quick service, drove in and drove out within a matter of minutes. More

Oil change and tire rotation Quick friendly service . We had a bad experience in the past. This time the service department worked very hard to make sure we were pleased this time Quick friendly service . We had a bad experience in the past. This time the service department worked very hard to make sure we were pleased this time. More

Walk-in Request I was uncertain about dropping in without an appointment--early on Saturday morning! (Especially after trying, unsuccessfully, to accomplish anything I was uncertain about dropping in without an appointment--early on Saturday morning! (Especially after trying, unsuccessfully, to accomplish anything through online chat on Friday night!) But with sincere concern about a possible dying battery in our Prius it was a step I had to take. Just the evening before we had to call "roadside assistance" to jump start it after a week of sitting in the garage, undriven, while we were out of town. I was met with an immediate "Yes, we can check that for you right away." from the Service Advisor. After diagnosis, it was agreed to put in a new "little auxiliary" battery--the one that starts the car, and thankfully not the "big" hybrid system battery! With winter on the way it is a relief to know I will not be stranded at an inconvenient time or location. Thank you! More

Great experiences Purchased a new highlander Richard was a excellent salesmen . I like the highlangder i purchased from the dealership. This is the 4th highlander and Purchased a new highlander Richard was a excellent salesmen . I like the highlangder i purchased from the dealership. This is the 4th highlander and sixth vehicle i have purchased from nw ark Toyota the service dept has a lot tp do with me purchasing vehicles from nw ark Toyota More

Friendly, courteous, and professional. Very satisfied with the service. Very generous with the cost of service. Did have trouble in the past with service satisfaction. Will return to thi Very satisfied with the service. Very generous with the cost of service. Did have trouble in the past with service satisfaction. Will return to this dealer. More

Fast and Friendly Took my Highlander in for its 70,000 mile maintenance and it was done quickly and thoroughly. Always friendly, courtious and on time. I bring both of Took my Highlander in for its 70,000 mile maintenance and it was done quickly and thoroughly. Always friendly, courtious and on time. I bring both of my Toyotas in for service here. More