Landers Toyota NWA

Excelllent service George Ramirez always does an excellent job of explaining what is going to be done and how long it will take. If there are additional service needs fo George Ramirez always does an excellent job of explaining what is going to be done and how long it will take. If there are additional service needs found he is always good to explain and recommend the proper repairs. More

all went well I am totally pleased. We got there 15 minutes early and were served promptly. The service took about the time I expected. The car was washed and parked outside. I would be We got there 15 minutes early and were served promptly. The service took about the time I expected. The car was washed and parked outside. I would be happier if they brought the car to the door by the service desk. Miss Fran can not walk much more than 20 feet at a time. On the dash you can see a handicap placard, they might take this into consideration when bringing the car to us. More

Very friendly The service team is always very friendly and helpful in letting me know where to go and what to expect. It makes me very comfortable. The service team is always very friendly and helpful in letting me know where to go and what to expect. It makes me very comfortable. More

Great Service I have had some bad experiences in the past but they never are repeated so I feel you take these surveys seriously. I had great experience today, I l I have had some bad experiences in the past but they never are repeated so I feel you take these surveys seriously. I had great experience today, I learned that even though I bring my car in for service every 5k, they only change the oil every 10k since my Prius uses synthetic oil. Then it was explained to me that I am probably going need new tires by October and there will be a buy 3 get one for $1 and I will need an alignment but will work to get the best prices for me. I was also a bit over my 25k miles but still received my service for free today. The local Dodge dealer would not give me my final free oil change on my Challenger because I was 50 miles over. You all work hard to get and keep my trust and I appreciate that! More

30000 mile service Great customer service & explained all that was done. Provided me with feedback from inspection of our 4Runner. I was provided a loaner car so that Great customer service & explained all that was done. Provided me with feedback from inspection of our 4Runner. I was provided a loaner car so that I could run some errands More

New Car I bought a new Toyota and a 2016 Ford in the same week. Kyle Croft was wonderful and so were both Finance Managers. It was a pleasure and I will rec I bought a new Toyota and a 2016 Ford in the same week. Kyle Croft was wonderful and so were both Finance Managers. It was a pleasure and I will recommend this dealership and Kyle to everyone I know. More

Service Call - Regular The employee that took care of me was very business like and explained what was done on my service call. We did not have to wait very long. The employee that took care of me was very business like and explained what was done on my service call. We did not have to wait very long. More

good service friendly service and decent waiting area. it did seem to be a bit busy for having a pre-planned appt but was properly informed by the attendant friendly service and decent waiting area. it did seem to be a bit busy for having a pre-planned appt but was properly informed by the attendant More

Friendly and capable technicians They were able to correct the error that was made in stating the mileage of our previous visit. Also the technician gave good advice and did a minor r They were able to correct the error that was made in stating the mileage of our previous visit. Also the technician gave good advice and did a minor repair at no charge. More

Great sales team Duane Williamson was a great salesman to work with. He was willing to help us find what we wanted because we went back and forth several times and wh Duane Williamson was a great salesman to work with. He was willing to help us find what we wanted because we went back and forth several times and when we decided on a new Tundra he helped us get the deal that we wanted. More