Landers Toyota NWA

So easy We appreciate the friendliness and good attitude of the service dept. staff each time we're there. They are prompt on appointment times and are effici We appreciate the friendliness and good attitude of the service dept. staff each time we're there. They are prompt on appointment times and are efficient in getting our car taken care of in a timely manner. Coffee and donuts in the comfortable waiting area is a nice bonus. More

A Satisfied Customer My experience at Toyota was excellent. Everyone was very professional and welcoming. My salesman was awesome. He is very knowledgeable and enthusiasti My experience at Toyota was excellent. Everyone was very professional and welcoming. My salesman was awesome. He is very knowledgeable and enthusiastic. The team as a whole were phenomenal, I would send everyone I know to this dealership because they function as a family and it is obvious. More

Excellent Service-Super Fast Had a 3 PM appointment and showed up at 2:45 and was going to wait for vehicle to be serviced. I was told by the service writer that it'd be done by Had a 3 PM appointment and showed up at 2:45 and was going to wait for vehicle to be serviced. I was told by the service writer that it'd be done by 3:45 which would have been fine, as I had some computer work to do. At 3:25 I was notified that the work was completed and I was free to go. Every time I stop in, everyone is more than courteous and concerned that I am being properly taken care of! Kudos to everyone! You guys rocked it this time! More

Great service center; terrific salesman I almost hesitate to use the title "salesman" for Mr. Hastings because from our initial contact he felt more like a longterm friend. I appreciate his I almost hesitate to use the title "salesman" for Mr. Hastings because from our initial contact he felt more like a longterm friend. I appreciate his low-pressure helpfulness as I found myself unexpectedly in need of a replacement vehicle this past weekend. I was particularly grateful for the kindness he showed to my toddler, who would not likely have otherwise endured the morning and early afternoon. I would also like to thank Kyle, who quickly found a long-cord phone charger, so I could continue relaying to my husband all information pertaining to the warranty we were considering. His explanation of options was enlightening and easy-to-understand. Last, thank you to David and Kevin (not sure of his last name) for arranging for a windshield repair facility in my area to fill and seal the cracked windshield on my new vehicle. Also, thank you to all the friendly service guys who initially processed the Prius I traded and patiently explained the issues with it. I have forgotten their names, but am particularly grateful for the young man who introduced me to David. Wish we didn't live so far away, but I have shared my positive experience with friends and family in NWA/SW MO. More

Great! Your staff were courteous kind and got my vehicle in and out quickly. They always make me feel valued as a customer and I trust that my vehicle is Your staff were courteous kind and got my vehicle in and out quickly. They always make me feel valued as a customer and I trust that my vehicle is in good hands with your staff members. More

Change of oil and rotation on tires I had a good service and I just feel that my car now is just a little bit unbalance besides that everything looks and hears great. Great support to th I had a good service and I just feel that my car now is just a little bit unbalance besides that everything looks and hears great. Great support to the clients and updates every time something came up really helpfully. More

Oil Change Experience Best oil change experience in a long time. No "your car needs xxxx too" and "it'll cost a mere gazillion." Car was actually washed satisfactorily. Ser Best oil change experience in a long time. No "your car needs xxxx too" and "it'll cost a mere gazillion." Car was actually washed satisfactorily. Service guy actually turned my car around so I could get in it easily when he saw I was nervous about crossing the wet floor with my cane. I am very grateful for his kindness. I'm sorry I can't recall his name, but surely it's on the work order somewhere. That guy deserves a bonus. More

Great customer service! I recently received great customer service at Landers Toyota! Employees were friendly and knowledgeable and were anxious to help me. I would recomme I recently received great customer service at Landers Toyota! Employees were friendly and knowledgeable and were anxious to help me. I would recommend Landers Toyota to any of my friends. More

Had a tail light replaced I damaged a tail light on a Wednesday, went by the dealership and spoke to my service representative who ordered the part. It was repaired on the fol I damaged a tail light on a Wednesday, went by the dealership and spoke to my service representative who ordered the part. It was repaired on the following Saturday in about 35 minutes. Wow. I started using Steve Landers Toyota because of George Ramirez. I trust George to be truthful with me. He is available when I have questions about my car. I have never felt that he recommended anything that didn't need to be done. I have been to other service departments where I felt like I was being taken advantage of. I will not go back to those dealerships. More

Starter issue My 2010 Venza was having issues starting. The battery was deemed good by Walmart so we thought it might be the starter. The mechanics could have put My 2010 Venza was having issues starting. The battery was deemed good by Walmart so we thought it might be the starter. The mechanics could have put in a new starter but checked the three year old battery themselves and saw it was bad. So instead of putting in a $600 starter, they replaced the battery and saved me a lot of unnecessary expense. More