Landers Toyota NWA

Withheld Title after receiving payment I recently purchased a used car. The deal involved the dealership buying a used car from my son. They held the title to my car ransom until they rec I recently purchased a used car. The deal involved the dealership buying a used car from my son. They held the title to my car ransom until they received a signature on a document. They did not notify us of a problem. Did not realize an issue until wasting 3 hours at the DMV. They would not release This after they were paid for the car I purchased and selling the car that needed the signature. They were not flexible in resolving the issue, playing the strong arm. I am afraid I will need to seek legal advise and the in the meantime I have a car I can not title, therefore can not drive until they decide to release the title. More

Very positive Brandon Creel treated us with great respect, very knowledgeable about his poduct and I did not feel presumed to buy. He showed us lots of options thi Brandon Creel treated us with great respect, very knowledgeable about his poduct and I did not feel presumed to buy. He showed us lots of options this is the 4 toyota i have owned and with salesman lIke Brando I will be back to steve lander More

BEST PLACE TO BUY A CAR I recently bought my first car, and I wouldn't have been able to without the great help I received at Steve Landers Toyota. Feliz was an AMAZING help, I recently bought my first car, and I wouldn't have been able to without the great help I received at Steve Landers Toyota. Feliz was an AMAZING help, he helped us find the perfect car. There were so many perks of buying our car at Steve Landers. I will definitely be going back when I'm in need of a newer car! More

Very good place to do business This is the 3rd car I've bought from them,very satisfied! They will work on the best deal all day if they need to. This is the 3rd car I've bought from them,very satisfied! They will work on the best deal all day if they need to. More

Great at First, but no follow through. This was my first visit to this dealership. The salesman TK greeted me upon my arrival and showed me around the lot. He was very approachable and actu This was my first visit to this dealership. The salesman TK greeted me upon my arrival and showed me around the lot. He was very approachable and actually focused on cars within the budget that I established. He never got pushy or tried to sell me something that I did not want. It was nice to not hear the repeated sales speech of "what will it take to get you in this car today" or "this car has you written all over it". I ended up buying a new Corolla within my budget and with monthly payments that were in my desired range. The downside is that they lost one of the keys. I was told that one would be ordered and that they would pay to have it programmed at a dealership near me. It took many phone calls and three weeks just to get the key. I am still having issues of getting them to set up payment for the service. This is day 22 after the sale. More

Our first Toyota! The Highlander Limited that we recently purchased is just wonderful in technology and performance! But equally as wonderful is the service we receive The Highlander Limited that we recently purchased is just wonderful in technology and performance! But equally as wonderful is the service we received!! Tony Webb was very professional, polite and informative about the vehicle of our interest. He followed through with everything he mentioned he was going to do without any encouragement. The sales department at Steve Landers is the best and we would not hesitate in doing business with them again! More

Amazing salesman and experience! Alex Corzo was one of the easiest going salesman I have had to deal with. He let me do the talking and gave me a great deal on a brand new 2016 Toyota Alex Corzo was one of the easiest going salesman I have had to deal with. He let me do the talking and gave me a great deal on a brand new 2016 Toyota 4Runner TRD Pro. I could not have asked for a better experience and will keep my business with him. Thank you Alex! More

Very happy customer We were looking for a used Highlander. They had a great selection of Certified vehicles! Kameron Fruchtl helped me "pre-look" before I ran the one I w We were looking for a used Highlander. They had a great selection of Certified vehicles! Kameron Fruchtl helped me "pre-look" before I ran the one I was interested in past my husband. He was very helpful, polite and did not come off as pushy or "slick" as car salesmen some times do. As a woman, I was very comfortable with him and felt I could trust him to give me good information. I made my selection and then brought my husband in to take a look. Satisfied, we negotiated a fair price and left very happy. Shoutout to Kyle Maxwell in finance for making that process painless, and to the manager with whom we ultimately made the deal with. There was no undue game-playing or attempts at manipulation. Just an honest transaction. We would highly recommend Kameron and Landers Toyota! More

Friendly service Very nice salesmen very helpful and understandable of my needs. Talked with about three other salesmen and all were very helpful. Earnest Crawford was Very nice salesmen very helpful and understandable of my needs. Talked with about three other salesmen and all were very helpful. Earnest Crawford was super nice and very knowledgable about the cars. We have bought other cars from him and we like to deal with him when we can. More

Service Fast and prompt service. Johnny Gutierrez was very professional and took care of me in getting my service done on my Lexus. Wait time was approx. 45 Fast and prompt service. Johnny Gutierrez was very professional and took care of me in getting my service done on my Lexus. Wait time was approx. 45 minutes. More