Landers Toyota NWA

sales process was very quick and easy. Steve Pruitt was very helpful and knowledgable of the process. I have also been back since my original purchase for servicings and have experienced the same professi very helpful and knowledgable of the process. I have also been back since my original purchase for servicings and have experienced the same professional and knowledgeable service as my original purchase. More

The sales portion of my experience was handled very good by Steve Pruitt. The follow up service with the Finance Officer was horrible especially since he lied to me and it took over 6 weeks for me to recei by Steve Pruitt. The follow up service with the Finance Officer was horrible especially since he lied to me and it took over 6 weeks for me to receive a refund. With that experience I will probably look into another area dealer for my next vehicle purchase. More

After doing much research, we decided the Toyota Sienna was the best product on the market to serve our needs. Also, we were either going to trade or sell our Honda CRV. We were very pleased with the trad was the best product on the market to serve our needs. Also, we were either going to trade or sell our Honda CRV. We were very pleased with the trade-in allowance and the overall value of the deal. We felt relaxed and re-assured in dealing with this dealership and Mr.Pruitt. He gave a very thorough explanation and demonstration on the features of our new Sienna and has followed up on a regular basis as to questions we might have and how we are enjoying our Sienna. This vehicle is nothing but quality ! David and Ellen Peoples More

We needed a new Avalon because someone ran into our old We needed a new Avalon because someone ran into our old Avalon and the insurance Company totaled it out. We loved it so much, that we knew exactl We needed a new Avalon because someone ran into our old Avalon and the insurance Company totaled it out. We loved it so much, that we knew exactly which car we wanted. We went to Northwest AR Toyota just to look. Barry Richardson was there. He showed us around and the exact Toyota we wanted was on the floor. He was very helpful, but did not try to change our minds about what we wanted. He bent over backwards to help us get the car we wanted. The people were courteous, helpful, knowledgeable, and very friendly. We will enjoy dealing with them again. More

I have bought 2 new cars from Mr. Robert Argueta, he is always nice , polite and very professional. I have given his business card to many people, I have reinforced other customers confidence in Robert, on always nice , polite and very professional. I have given his business card to many people, I have reinforced other customers confidence in Robert, only to be told they already knew how wonderful he was to work with. Robert always has a smile and a handshake for me no matter how busy he is. It is my intention to let you know you have a keeper in Mr. Robert Argueta and I am always pleased to see him, and he doesn't pressure me at all to upgrade my car like I told him I want to, he is a patient professional. In the Car business there are so many Shark type salespeople, please recognize the fact that Mr. Robert Argueta is by far unique and different, he is truly a real person. I should know, I used to work for Car Mart in 1996 and my Dad sold used cars for the Packard Dealer in Omaha, Nebraska. I also wish to commend the service dept for treating me great also when I come in for a car wash every week: Steve, Frank, J.C., Josh, Charlie, Clint, Brooke, Johnny and Pat come to mind and most of these people call me by name and treat me as if I am your biggest customer. Sincerely, Frank X. Barrett II (479) 866-0012 More

The reason I rated this dealership as Great is because I was really satisfied with the customer service provided by sales person Mike Maynard and the rest of the staff. He found me exactly what I was looki was really satisfied with the customer service provided by sales person Mike Maynard and the rest of the staff. He found me exactly what I was looking for at affordable monthly payment. He took the time to explain to me what the functions of some of the extras were on the vehicle. Even after the purchase he has been checking with me to make sure everything is OK and to answer any questions I might have. Thank you Mike!!! More

I went in to get the oil changed on my 2008 Yaris and left with a 2011 Camry. Thanks to Barry :) I've bought 2 cars from Toyota of NWA, and wouldn't go anywhere else. I love the personal service from eac left with a 2011 Camry. Thanks to Barry :) I've bought 2 cars from Toyota of NWA, and wouldn't go anywhere else. I love the personal service from each of the employees at Toyota of NWA. The FREE carwash and snack area are great too! More

Went to Toyota of NW Arkansas with thoughts of test Went to Toyota of NW Arkansas with thoughts of test driving and purchasing a 2010 Highlander after emailing their internet person Angelique Morales. Went to Toyota of NW Arkansas with thoughts of test driving and purchasing a 2010 Highlander after emailing their internet person Angelique Morales. However, when we arrived Barry Richardson was our salesman. Barry was most helpful when I test drove the Highlander and the Venza. He answered all my questions comparing the two for my needs. He guided us through the buying process and the negotiation was pretty "painless". They went above and beyond to find a mutual ground on a purchasing price. Barry made us feel very comfortable during the entire process. Thank you Barry. Look forward to dealing with Toyota North West Arkansas for all my Venza's servicing needs. Rita and Ed Hlasney More

When researching Toyota dealerships in Missouri and Arkansas I spoke to Barry Richardson via phone and was impressed with his knowledge and professionalism. Barry Richardson was the main determinan Arkansas I spoke to Barry Richardson via phone and was impressed with his knowledge and professionalism. Barry Richardson was the main determinant for us visiting this dealership from our home in Missouri. It was well worth the 2+ hour trip there. He was courteous and eager to assure our trip to his dealership was pleasant . His customer service was the best I have encountered in a auto dealership and he represents this Toyota dealership with pride. We were impressed with the entire dealership and everyone we had contact with and at no time did we feel high pressure sales from anyone. I highly recommend this dealership for the purchase of your next Toyota. It is quite evident that everyone takes pride in their dealership. We have owned many vehicles and the last several have been Toyotas. All my other family members own Toyotas also and none are disappointed in the product. More

We went to just look for a car that would provide our family with better gas mileage not planning on buying that day. But once we meet Barry we felt his knowledge and the dealership in general was a gre family with better gas mileage not planning on buying that day. But once we meet Barry we felt his knowledge and the dealership in general was a great fit. We planned on looking elsewhere but after speaking with Barry and the rest of the team we decided to buy from Northwest Arkansas Toyota and that is very unusual for us. We are the type of people that like to look around before buying. After talking with everyone we did not feel the need to look elsewhere. We were provided with a great deal and excellent customer service. I would highly recommend Barry as a salesperson and this dealership if you are looking for an overall great buying experience. More