Landers Toyota NWA

This dealership was so clean and organized. The costomer service was excellent! I had the best experience! I would definitely recommend this dealership. The service was fast and I walked away with the car o service was excellent! I had the best experience! I would definitely recommend this dealership. The service was fast and I walked away with the car of my dreams with no regrets. Great dealership! More

I would say my experience at Toyota of Northwest Arkansas was a GREAT one. Kenny Evans, my salesman, was great at answering my questions when I was browsing the new cars. I hadn't ever bought a new car bef was a GREAT one. Kenny Evans, my salesman, was great at answering my questions when I was browsing the new cars. I hadn't ever bought a new car before so I had concerns if I could afford one. I came out with a really good deal. More

I was shopping for 4X4 pickups and Brian helped me threw the process. The information that he gathered was exactly what fit the needs that i was looking for over and above all of the other dealerships that the process. The information that he gathered was exactly what fit the needs that i was looking for over and above all of the other dealerships that I had been to. I am very pleased with the way that the selling process was handled. More

We visited Toyota of Northwest Arkansas over the weekend and was very pleased with our experience. So pleased, that we bought a 2010 Highlander. My husband and I can't stand feeling like we are pressured in and was very pleased with our experience. So pleased, that we bought a 2010 Highlander. My husband and I can't stand feeling like we are pressured into anything, so lucky for us we had the perfect salesman, Brian Garrett. He was excellent! Brian was knowledgeable, accommodating, and very personable. He wasn't the "pushy salesman" type at all, which made our buying experience a great one. He has already called to check in with us to make sure we are still happy with out purchase--a small, yet very impressive gesture that many salespeople don't bother with. I would highly reccommend Toyota of Northwest Arkansas and especially Brian Garrett. More

I came in at the last minute before my Thanksgiving trip. Not only did Josh fit me in for a oli change but, was able to fix my breaks as well. I would NEVER go anywhere else and Josh treats you like family. Not only did Josh fit me in for a oli change but, was able to fix my breaks as well. I would NEVER go anywhere else and Josh treats you like family. He even went out and changed my wiper blades as a last minute add! Awesome service! More

We have purchased both new and used Toyotas from dealerships in Missouri and Arkansas. We were not comfortable in Arkansas and drove over 200 miles to make purchases and service our vehicles. That dealerships in Missouri and Arkansas. We were not comfortable in Arkansas and drove over 200 miles to make purchases and service our vehicles. That was before we dealt with this dealership, they have been great to work with. Frank in service and Victor in sales were polite and did their best to gain our trust. More

Everyone at dealership is excellent and takes car of our family's cars. We trust them and depend on them for our automotive care. We have three toyota vehciles and have been patrons of the dealership sinc family's cars. We trust them and depend on them for our automotive care. We have three toyota vehciles and have been patrons of the dealership since it opened. Repairs are reasonable and service is quick and coureous. More

WENT TO TOYOTA OF NWA TO BY A NEW 4X4 TRUCK. WHEN I ARRIVED MATT COME TO ME TO HELP. I EXPLAINED WHAT I WANTED AND MATT SHOWED ME A NEW TUNDRA. AFTER MATT GAVE ME A WALK THREW AND LET ME DO A TEST DRIV ARRIVED MATT COME TO ME TO HELP. I EXPLAINED WHAT I WANTED AND MATT SHOWED ME A NEW TUNDRA. AFTER MATT GAVE ME A WALK THREW AND LET ME DO A TEST DRIVE I NEW IT WAS THE TRUCK FOR ME.WE STARTED THE FINACE PART BUT I HAD A TRUCK THAT I WAS UPSIDE DOWN IN IT. TOOK SOME TIME BUT WE COME UP WITH A DEAL WE BOTH COULD LIVE WITH. SINCE THE SALE MATT HAS CALLED TO MAKE SURE THAT EVERY THING IS OK. HE ALSO GAVE ME HIS CELL PHONE NUMBER IN CASE I HAD ANY PROBLEMS. TALK ABOUT SERVICE. I WOULD REFER ANYONE TO MATT, BUT IN SAYING THAT I WATCHED OTHER POEPLE AT THE DEALER AND I DONT THINK YOU CAN GO WRONG WITH ANY OF THEM. More

I gave Toyota of NWA the rating I did because I believe them to be overall great. All the criteria given to rate were as I checked, "Great". I have purchased many autos since my first way back in the '50s. them to be overall great. All the criteria given to rate were as I checked, "Great". I have purchased many autos since my first way back in the '50s. Car buying has really changed since then, mostly for the worse for a buyers perspective. I typically feel like I am going through a "gauntlet" when shopping and purchasing. Not until my experience with Toyota of NWA has this feeling changed. We moved to the area only last January and was not familiar with any of the dealers. My wife took her 4Runner in for maintenance and came back with a very5 pleasant story. I didn't pay much attention until time to trade. My first surprise came when I called the dealership to check open hours etc, and none other than the manager answered the phone rather than the expected computer or "out of town" voice, with calling directions and a message. We first met Brian Garrett who took us around and discussed different options.His manner was just perfect. I really liked the way he `was sure to not be offensive. I could tell he was consciously aware of us being comfortable with what was going on, and getting the answers to our questions. Brian is an asset to the dealership. Other personnel assisted and also cared about our transaction. We have nothing but good to say about everyone there. That must mean the manager as well as he is the reason these particular employees are there. This dealership deserves a good rating because they earn it. More

We found the NWA Toyota dealership met or exceeded our expectations for our latest car buying experience. We found this dealership to be the best of the four visited in NW Arkansas and SW MO. Very clean, expectations for our latest car buying experience. We found this dealership to be the best of the four visited in NW Arkansas and SW MO. Very clean, conveniently located, amble inventory, and great/knowledgeable staff throughout the organization. Brian Garrett was our salesman. I found him to be pleasant, knowledgeable, professional and helpful in answering all of our questions during the process. Unlike previous experiences with other dealers, he was not pushy or your general "car salesman" type. Mr Garrett has contacted us on several times since our purchase to see if we were satisfied with our purchase, if we had any questions or problems. A simple action that is not always done by other dealers yet appreciated by the buyer. Since our purchase, I have not had any problems with the auto but the dealership has been very helpful and professional in my limited dealings with the service department for routine maintenance. I'm sure that is a strong indication of what I can expect when I do have a problem. I would highly recommend Mr Garrett and this dealership to anyone. More