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Landers Toyota NWA - Service Center

Rogers, AR

4.5
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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July 31, 2021

I always go to Chris for what I need. He always does me good. There was a problem after my last service and Chris got me right back in and fixed the problem before I could even sit in the waiting area. More

by BTNEWTON5965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Snyder
July 31, 2021

Kind treatment, short wait time, job done professionally. This is why I keep coming back!! Love being greeted in drive through and quickly directly to cool waiting area. It was a very hot day. More

by janetflorida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Landers Toyota NWA responded

Thank you for the feedback! We're thrilled to hear that we could help you out! See you next time!

July 31, 2021

Friendly staff, quick service, nice waiting area. Wish the coffee was back, I don’t really understand that one. If there were options besides water the waiting area would be perfect. More

by Jgggoodpasture
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

They really take care my car, best service and good communication.. will be great with more coupons. :), nice lobby room for wait and complimentary. Will be back for services More

by ROCKETHILL23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones
July 30, 2021

Took care of scheduled service quickly and didn't try to upsell unneeded service. Shuttle service is convenient, but understandable if it has to be suspended again. More

by jVILLAR2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jul 30, 2021 -

Landers Toyota NWA responded

Thanks for the kind review!

July 29, 2021

Every time I come here they are polite and prompt. Always competitive for grease and oil change with all round inspection included. Thank you Toyota for your wonderful service. More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jul 29, 2021 -

Happy responded

Thank you all.

July 29, 2021

Great quick service. I dropped my car off and it was ready in a short time. Love the first appointment of the day slot! Thank you More

by no_stone_thrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jul 30, 2021 -

Landers Toyota NWA responded

We’re happy to hear how you feel about your experience! Thanks for giving us a review, and we look forward to seeing you in the store next time.

July 28, 2021

When I arrived to pick up the truck there was no associate to help. Also there was oil residue remaining on the body of the truck that looked like a few handprints were left. More

by johnhlim23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Daniels
Jul 30, 2021 -

Landers Toyota NWA responded

John, We're concerned to hear how you feel about your experience. Please reach out to our Service Director Shawn Wells at shawn.wells@landerscorp.com or call him at 479-845-5262. Thank you.

July 28, 2021

The customer service I get from Seth is 10x better than anywhere else in NWA. That’s why I continue to do business there. My wife and I both are loyal customers because we want to do business with people More

by JASONRGREEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran, Seth Snyder
Jul 30, 2021 -

Landers Toyota NWA responded

Thanks, Jason!

July 27, 2021

Great service, very timely and efficient. The pickup/drop off service was so incredibly helpful and the entire process was easy. The online pay system was also very convenient. More

by NICKIZIMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Jul 30, 2021 -

Landers Toyota NWA responded

Thanks, Nicki!

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