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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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March 18, 2021

Everyone from the person who met me when I pulled up to the service specialists were very friendly and had great customer service. I’ll be blunt and say that sometimes as a woman in a car place, some peopl More

by Ellen Depee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Snyder
Mar 22, 2021 -

Landers Toyota NWA responded

Ellen, Thanks for choosing us for your service needs! We're glad you felt comfortable working with us, and we look forward to seeing you again next time!

March 18, 2021

Everything was fine. Friendly, professional service. In and out in an hour. James Mitchell would be the reason I chose your service dept. very nice and helpful making appt. More

by lori.deaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Mar 22, 2021 -

Landers Toyota NWA responded

Lori, Thanks for choosing us for your service needs! We’re glad we could help you out. See you next time!

March 18, 2021

X x x x x x x x x x x d d d d d d d d d d x x x x x x More

by BOB_EVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review, Bob! We appreciate your business!

March 17, 2021

Service rep Christopher Johnson was informative and efficient. Like the invoice and payment link. Under promised and over delivered. Ex. Said ready next day but was ready same day. More

by Michele L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Landers Toyota NWA responded

Michele, Chris is awesome and we're so lucky to have him on our team! We're glad he could get everything finished quickly, and we look forward to seeing you again next time! Thanks!

March 16, 2021

Excellent service with absolutely zero worry! I definitely plan to return to Steve Landers Toyota in the future for any service I need on my 2020 RAV4 More

by RadRAV96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Mar 22, 2021 -

Landers Toyota NWA responded

Thanks for choosing us to service your RAV4! We're glad we can help you out!

March 16, 2021

Great dealership! Josh did a great job getting me where I needed to be! Had my truck done in a timely manor! 10/10 recommend More

by BOLEKAUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review! We're glad we could help you with your truck's service needs!

March 16, 2021

I always enjoy my visits. They get me in when I'm scheduled...no waiting! That's important to a person in sales! Time is precious and they treat it a such! Thank upu! More

by YSTEWART0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Landers Toyota NWA responded

This is what we like to hear! Thanks for taking the time to leave us a review. We appreciate your business!

March 15, 2021

Apparently my vehicle was ready, was wondering why people were leaving who has been there shorter then me. Wish I would have known that. Gosh More

by OHSOCONFUSED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Mar 22, 2021 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review and give us some valuable feedback! We appreciate your business and we hope to see you again in the future.

March 15, 2021

After the inspection they found issues and no one told me if I will repair or not I realized until I back to home Why those guys never confirm if I want or not to repair the issues ? More

by Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Murrah
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones
Mar 16, 2021 -

Landers Toyota NWA responded

Reyes, we're concerned to hear how you feel about your experience. Please reach out to our service director Shawn Wells at shawn.wells@landerscorp.com or 479-845-5262. Thank you.

March 14, 2021

I do not like this part. Please do not make me do this in order to rate your team. Otherwise I will not be likely to participate More

by MIKE.BIGGS1311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Trailor
Mar 22, 2021 -

Landers Toyota NWA responded

Mike, Thanks for taking the time to leave us a review. Unfortunately DealerRater requires a 25-word minimum and we are unable to change this rule. Thanks for your understanding.

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