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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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February 25, 2021

Great service! Chris was great and I didn’t have to wait very long. I’ll be back for more work that needs to be done. More

by gbsToyota
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Landers Toyota NWA responded

Thanks for choosing us for your service needs! We’re glad we could help you out. See you next time!

February 25, 2021

Tim called in Ford experienced tech to help. diagnose noise. Thought it was water pump. Additional testing confirmed. Ordered pump and replaced it and bekts that were worn. Not surprised at 10 years More

by Russ Doran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick in service reception. Very friendly and helpful., Tim Doran
Mar 22, 2021 -

Landers Toyota NWA responded

Russ, We're glad we could get that fixed up for you. See you next time!

February 25, 2021

First, call to check if i can make an change on my left headlight. Got a good customer service and good help from Mr. Daniel. Got me an appointment n get fix n goid price and ready go by Mr. Chris. Thank y More

by Roseleen Darra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Mark Daniels
Mar 22, 2021 -

Landers Toyota NWA responded

Roseleen, Thanks for doing business with us. We’re glad we could take care of your service needs, and we look forward to seeing you in the shop next time.

February 24, 2021

Service employees were really good, but price was very high for an oil change !! Without a coupon in hand, retired folks like me shouldn’t use Steve Landers Toyota. More

by Retiree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Landers Toyota NWA responded

Thanks for doing business with us. We always offer coupons on our website for service so you can get the best deal. We'd be happy to show you where they are located on our website next time! Thank you.

February 24, 2021

Taylor was very courteous and kept me up to date on the service of both my Lexus & Avalon. I had only scheduled the Lexus but she was able to accommodate my needs as I needed to leave town the next day. More

by bgernstetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Trailor
Mar 22, 2021 -

Landers Toyota NWA responded

Thanks for doing business with us. We’re glad we could take care of your service needs, and we look forward to seeing you in the shop next time

February 24, 2021

Our visit was for an oil change and engine check due to a high pitched noise. The problem was discovered very quickly as being the drive belt. Seth kept me informed throughout the whole repair process ...we More

by JERRY.SNYDER
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Mar 22, 2021 -

Landers Toyota NWA responded

Jerry, We appreciate your business! We’re glad we could get that fixed up for you. See you next time!

February 23, 2021

I sure wish a soda or something to drink was offered. Waiting on repairs/service would have been a breeze then. Having an appointment was great, service was great, in and out in a timely manner was gre More

by mverostek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great team player by the gentleman in door #2
Mar 22, 2021 -

Landers Toyota NWA responded

We appreciate your business and we hope to see you again next time! Hopefully we will be able to provide refreshments again soon. We appreciate your patience during this time!

February 22, 2021

Excellent service ,my lexus was inspected , performed the required On service , noted I will need new tires soon , I was in and out as scheduled as I had other appointments that day . Hopefully 🙏 some d More

by geraldhoague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Trailor
Feb 23, 2021 -

Landers Toyota NWA responded

Gerald, We're glad we could help you out with your Lexus service needs. Thanks for choosing to do business with us!

February 20, 2021

Great customer service Called night before and was able Great customer service Called night before and was able to get in the next morning and worked on between appointments. Very fast and customer friend More

by BTDAYLONG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Landers Toyota NWA responded

We're glad we could help you out with your service needs! Thanks for taking the time to leave us a review. See you next time!

February 19, 2021

Handled my job quickly and keep me informed. Courteous and professional and very knowable. That is all I have to say about that. Good bye More

by MOLEHOL
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Snyder
Feb 23, 2021 -

Landers Toyota NWA responded

Thanks for taking the time to leave us this awesome review! We appreciate your business and we look forward to seeing you again next time.

Feb 23, 2021 -

MOLEHOL responded

I went to SLT because I knew I would get an honest appraisal of the problem, it would be taken care of, the price would be reasonable and the attendants would be knowledgeable and helpful. Did I say courteous.

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