Landers Toyota NWA - Service Center

They did a excellent job. I feel safe going there. They also keeled me informed about how thing were going. Seth was very nice and professional. also keeled me informed about how thing were going. Seth was very nice and professional. More

I own a Toyota for their quality and value. My Tacoma had a "recall" for the fuel pump. I called, made an appointment, and r they replaced the part very timely. Furthermore, my truck needed an alignment. Th a "recall" for the fuel pump. I called, made an appointment, and r they replaced the part very timely. Furthermore, my truck needed an alignment. The price was fair and competitive. I plan to keep this vehicle for many more years and, when I do buy another, it'll be from Steve Landers Toyota for their high standard of customer service . More

Have loaner cars available for customers. It is difficult to miss work for several hours to have a simple service completed. Otherwise everyone was fantastic. to miss work for several hours to have a simple service completed. Otherwise everyone was fantastic. More

I love Landers Toyota. They always take such good care of me, but today a special shout out goes to Seth Snyder. Thank you so much! me, but today a special shout out goes to Seth Snyder. Thank you so much! More

The Service Department is very efficient. When I drive my car into the bay, someone is there immediately to ask me what the problem is, takes the milage, gives me a receipt and sends me to one of the associa car into the bay, someone is there immediately to ask me what the problem is, takes the milage, gives me a receipt and sends me to one of the associates inside. That associate pulls me up on the computer immediately, takes additional info, and says that I will receive a text when the work is completed. I received a test text, and the next text I received said that the work was completed. No hassles at all. More

The waiting room is spacious, not cramped at all. Plenty of room to work on your computer, read or watch television. Service is great! Whether the estimate is high or low, it's always delivered in a caring of room to work on your computer, read or watch television. Service is great! Whether the estimate is high or low, it's always delivered in a caring and friendly manner. More

I appreciated how the first oil change was free and they also did an inspection for me. I also liked how you just pull into the service bay and check in and everything else is taken care of for you. The pe also did an inspection for me. I also liked how you just pull into the service bay and check in and everything else is taken care of for you. The people were also very nice and professional. The person who drove my vehicle did not change my seat settings and I appreciated that a lot. More

Service was awesome! Not too long of a wait, and Josh was informative and not too pushy about further services my car needed. Great experience. informative and not too pushy about further services my car needed. Great experience. More

Josh in the service department was outstanding! He took care of everything. Great Communication through the whole process. I Couldn’t be happier with the service I always receive at Steve Landers Toyota We care of everything. Great Communication through the whole process. I Couldn’t be happier with the service I always receive at Steve Landers Toyota West Arkansas. More

Overall a disappointing visit. I knew an oil change would be expensive going in but went anyway because I saw an ad for a $20 rebate. When I asked about the rebate the service desk said "oh here" and would be expensive going in but went anyway because I saw an ad for a $20 rebate. When I asked about the rebate the service desk said "oh here" and handed me a flyer which I then had to go figure out how to apply for the rebate myself. When I drove away I noticed a strange noise come and go from my engine. I checked under the hood once I got home and found an original BMW engine oil bottle still under the hood with a hole worn in it from my belt. On top of that my rebate was of course rejected on the mobile one website because the receipt I received from the service desk does not meet their guidlines. So no rebate. They were at least friendly. More