Landers Toyota NWA - Service Center

Very professional, pleasant, and quick. From setting up the appointment to performing the work. Loved they also washed our vehicle. Will be our go to place. the appointment to performing the work. Loved they also washed our vehicle. Will be our go to place. More

I am always impressed with this dealership. Their I am always impressed with this dealership. Their customer care is great and they try hard to meet the needs of the customer. The phone is actual I am always impressed with this dealership. Their customer care is great and they try hard to meet the needs of the customer. The phone is actually answered by a human and the service dept kept me informed via text. More

I was very pleased with the customer service department. Josh took good care of the service issues. I will visit again. Thank you, Lydia Simmons Josh took good care of the service issues. I will visit again. Thank you, Lydia Simmons More

Ive had to made a couple visits to the Rogers service dept. in the last month. Each time I had great service. Chris, Tyson, Patrick and Lake are true examples of what customer service should be in a busi dept. in the last month. Each time I had great service. Chris, Tyson, Patrick and Lake are true examples of what customer service should be in a business. Chris helped me get my electrical issues resolved made sure I had a alternate transportation and made me aware of some other potential issues that could have cost me in the long run. Tyson helped me find the best tires for my van. Gave me time to check out other prices and worked with me from start to finish. Lake assisted with my tire transaction as well as gave me a list of items needing to be addresses soon and made sure I was in and out in a timely manner since I did not have other transportation. I also wanted to recognize the gentleman working in the service area where you pull in. I believe his name was Patrick. Thats the kind of associate you want working with your customers. Very inviting and ready to help. Always a smile, have a great day and when a disabled gentleman took a bit to load up in front of me he made sure the man and I was ok then thanked me for being patient and understanding a couple times. Sorry for the long note but great customer service is rare these days and I think its very important these people get recognized and appreciated. They are the face of your business. More

I would have given five stars until yesterday. An employee in the service department was rude and discourteous to my wife when she told him, after consulting with me by phone, that we didn’t want to employee in the service department was rude and discourteous to my wife when she told him, after consulting with me by phone, that we didn’t want to purchase new tires. I received a call from from the Service Dept Manager. He said he would talk to the employee. More

Mark was great getting my Highlander in for some recall work. I wasn't even aware that it was needed and Mark took care of everything for me. work. I wasn't even aware that it was needed and Mark took care of everything for me. More

I really appreciate They picked up my car. I am a high risk for covid. They were here on time. They serviced my car. Checked everything, so the car would be ready for winter. I can,t thank you enough. Tha risk for covid. They were here on time. They serviced my car. Checked everything, so the car would be ready for winter. I can,t thank you enough. Thanks to all at Steve Lander's Toyota More

Service Advisor was professional. She made sure I received my 20,000 mile service by looking at the Lexus owner’s manual for all recommended items. received my 20,000 mile service by looking at the Lexus owner’s manual for all recommended items. More

Work done there has been good but they are high in cost. I got brakes done and 4 new tires....just over $1500.00. 😳 yikes I got brakes done and 4 new tires....just over $1500.00. 😳 yikes More

Great service! They even completed some of the recall work that the car needed. They kept me updated all the way through via email, text, and phone calls. work that the car needed. They kept me updated all the way through via email, text, and phone calls. More