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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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October 18, 2020

Very friendly and helpful, careful to follow good health practices during covid-19, notified me about additional problems and gave me available options before proceeding. More

by ksperkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Oct 23, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave a review! We're glad you had a great experience with our service department. See you next tie!

October 18, 2020

Great job for all your help thank you. That's all I wish to write but it looks like I have to do this much. More

by CFREEMANZ88
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Oct 22, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review! We're glad we could help you out and we look forward to seeing you next time. Thanks!

October 18, 2020

I always get good service when I take my vehicle in for maintenance. Thanks for providing a clean, friendly atmosphere while I wait for my vehicle to have work done. Mark Daniels goes out of his way to More

by kbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Oct 22, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review! We're glad to hear you had an awesome experience with us!

October 17, 2020

I have given you my ratings, I shouldn't have to waste my time by mandatorily writing 25 words in order to submit this. Really! More

by ellenemaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty May, Seth Snyder
Oct 23, 2020 -

Landers Toyota NWA responded

Ellen, Unfortunately this is a DealerRater policy and we cannot change it. We're sorry for the inconvenience.

Oct 24, 2020 -

ellenemaria responded

Oh yes, corporate can. It is one thing to ask for an explanation, it is another to demand it. If corporate values its customers it will alter this policy.

October 17, 2020

Very courteous friendly and helpful really nice and seemed very glad to serve us. That is about all I can say about that at this time More

by B13WYCKOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Trailor
Oct 23, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave a review! We're glad to hear that you had a great experience with us!

October 17, 2020

Mark Daniels and Chris the two service advisors were outstanding. Good communication and very customer service focused. I like the nee text messages with vehicle updates. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Daniels, Jason Jones
Oct 22, 2020 -

Landers Toyota NWA responded

Robert, This is what we like to hear! See you next time!

October 16, 2020

Great customer service! Mark Daniels was thorough & courteous. Lura Richardson was also great in helping me get a rental while my car was having a recall fixed. More

by Mjpax3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lura Richardson , Mark Daniels
Oct 23, 2020 -

Landers Toyota NWA responded

Thanks for the kind review! We're glad we could help you out!

October 16, 2020

Pedro was fantastic and really helped with my problems with the blue tooth connection on my new (used) car. The use of the loaner car that he arranged really helped. More

by Kat
Recommend Dealer
Yes
Employees Worked With
Pedro De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Landers Toyota NWA responded

Kat, We're glad the Pedro could help you out! Thanks for taking the time to leave us a review!

October 16, 2020

Steve Landers Toyota is a very professional and friendly place to shop for a vehicle and/or have a service performed. They are currently taking the proper precautions. to keep you safe during the ongoing pa More

by flamekiller01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez, Mark Daniels
Oct 23, 2020 -

Landers Toyota NWA responded

We're glad to hear that you feel safe in our waiting area! We're taking all the necessary precautions to keep you and our employees safe, and reviews like this make it all worth while. Thank you!

October 15, 2020

Taylor was very helpful in the service department. Help me arrange for my moms car to get in for service and four new tires! Very good communication More

by MWAYMIREBLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Trailor
Oct 16, 2020 -

Landers Toyota NWA responded

Thanks for the kind review! See you next time!

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