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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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September 10, 2020

I was given top notch service at this dealership. They were very friendly, knowledgeable and got me in and out of the dealership very fast. Will be taking my Taco there for all of its future needs! More

by krishenderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson, Seth Snyder
Oct 08, 2020 -

Landers Toyota NWA responded

Kris, Thanks for your kind review! We're glad that our service department could help you out!

September 10, 2020

Tim Doran is the most helpful and knowledgeable service advisor I’ve ever worked with. Tim went above and beyond to make sure my vehicle was taken care of. Tim’s customer service is outstanding as he updat More

by EMILY.JAMESON7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Oct 08, 2020 -

Landers Toyota NWA responded

Emily, Tim is awesome and we're so lucky to have him on our team! We're glad he could get your car taken care of.

September 10, 2020

Took my car into the shop for routine maintenance. They did a great job of taking care of my car. Now I'm back pl n the road. More

by DAVIDGEORGE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Oct 08, 2020 -

Landers Toyota NWA responded

David, Thanks for trusting us with your service needs! See you next time!

September 09, 2020

I am thankful for my first oil change being free, but it was hard waiting 2 & 1/2 hours there when only expected 1 hour wait!!! More

by TOMDEB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Landers Toyota NWA responded

Tom, We're concerned that your wait was so long. In the future, we'd be happy to arrange our Landers Direct vehicle pickup and drop-off service for you so you can wait from home or work while we service your vehicle. Don't hesitate to give us a call to learn more. Thank you.

September 09, 2020

Excellent service, told me when to expect it to completed and they beat the time by 25 min! The car was clean and washed and I really appreciated it! More

by papa114028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Oct 08, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review! We appreciate you!

September 07, 2020

The entire staff is very professional. The service on my vehicle was done right on time, the car was clean, and Tim made sure I understood what work was performed. More

by cheriem9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Sep 09, 2020 -

Landers Toyota NWA responded

Thanks for the kind review! We’re glad you had a great experience with us.

September 05, 2020

It was great are flat tire was fixed an said it was good no need for a new tire we were very very happy thank you More

by Norma11544
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Sep 09, 2020 -

Landers Toyota NWA responded

Thanks for the kind review! We're glad we could get you tire fixed up.

September 02, 2020

Very efficient operation from the time you drive in to to time you're ready to leave. Nice area for waiting on your vehicle to be serviced. More

by DJUERGENS53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
Sep 09, 2020 -

Landers Toyota NWA responded

We're glad you had a great experience with our service department! Thanks for taking the time to leave a review. See you next time!

September 01, 2020

Love the customer service. Friendly atmosphere. Clean customer service area. They have a quick service. They were finished with my 4 runner in less than an hour More

by hamilche76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Sep 09, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave a review! We're glad we could get your 4Runner serviced quickly!

September 01, 2020

Thanks to Chris and his crew that solved my loud clanking noise - a rock! Feel much better about driving my RAV after getting that diagnosis. Also, it was a "breath of fresh air" to see everyone wearing a ma More

by judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 09, 2020 -

Landers Toyota NWA responded

Judy, Thanks for the kind review! We're glad you had a great experience in our service department. See you next time!

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