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This rating includes all service center reviews, with more weight given to recent reviews.
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4,234 Reviews of Landers Toyota NWA - Service Center
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August 22, 2020
The service department of this dealership is excellent. I do feel like I am always treated fairly. I think Timothy Doran is one of the best service advisors I have ever dealt with. He is knowledgeable and co do feel like I am always treated fairly. I think Timothy Doran is one of the best service advisors I have ever dealt with. He is knowledgeable and cost conscientious. More
by JOHN.PAPPAS55
Verified Customer
August 22, 2020
Nicely greeted. Quickly waited on. Time taken was expected. Though inspection. Pleasant lady who explained what services were preformed and the findings of all inspections. expected. Though inspection. Pleasant lady who explained what services were preformed and the findings of all inspections. More
by FCROXDALE
Employees Worked With
Young woman in service area, greeter j, Andrew Gates
August 22, 2020
Great experience last year purchasing a new car from Kenny Merritt! The awesome service continues with Taylor Trailer - she’s on top of it! Knows her job as a service advisor and how to take care of bus Kenny Merritt! The awesome service continues with Taylor Trailer - she’s on top of it! Knows her job as a service advisor and how to take care of business with a smile and efficiency. Will ask for her every time! More
by Michele L.
Employees Worked With
Taylor Trailer
August 21, 2020
Everyone in the service department was really helpful and polite and they got my truck right in and right out in a timely manner. even washed it for me!! polite and they got my truck right in and right out in a timely manner. even washed it for me!! More
by mcseadoo
Employees Worked With
Andrew Gates
August 21, 2020
Was a great experience. They did a complimentary service check on my Tundra and looking forward to using this service department in the future for my pickup. check on my Tundra and looking forward to using this service department in the future for my pickup. More
by rgray1961
Employees Worked With
Very nice gentleman at the service dept., Andrew Gates
August 20, 2020
Chris Johnson was knowledgeable, polite, and able to address my issue. He also provided me with information regarding recalls on my vehicle. I was very pleased with Chris and the way he addressed my con address my issue. He also provided me with information regarding recalls on my vehicle. I was very pleased with Chris and the way he addressed my concerns. More
by Sally T
Employees Worked With
Chris Johnson
August 19, 2020
I received great quality customer service when I brought my Rav4 in for 75,000 mile inspection. The service department had my vehicle ready in a timely manner. my Rav4 in for 75,000 mile inspection. The service department had my vehicle ready in a timely manner. More
by Jennifet
Employees Worked With
Julio Gardenez-Customer Service Desk #3
August 18, 2020
The dealership was on time and accurate in pricing for services that were provided., Chris in the service department was great to work with and provided accurate information. services that were provided., Chris in the service department was great to work with and provided accurate information. More
by 1porterme
Employees Worked With
Andrew Gates
August 16, 2020
Love the service & people but really dislike the hounding to complete surveys . Your marketing department needs to rethink this portion of your business. I have been a loyal customer & tried to ignore the pe to complete surveys . Your marketing department needs to rethink this portion of your business. I have been a loyal customer & tried to ignore the persistent hounding but obviously your not going to quit until I respond. Please stop hounding me More
by WANNACRACKER1
Employees Worked With
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