4,234 Reviews of Landers Toyota NWA - Service Center
I had an appt with Jason and everything was great. I was early and they took my car and it was done in less than the time they said. I am always very pleased with my service with my car and the staff too. early and they took my car and it was done in less than the time they said. I am always very pleased with my service with my car and the staff too. More
15,000 mile service Was pleased to see everyone at the dealer taking the covid pandemic serious. Almost all wore mask, and the waiting room chairs were distanced appropr Was pleased to see everyone at the dealer taking the covid pandemic serious. Almost all wore mask, and the waiting room chairs were distanced appropriately. Quick tour around. More
We have been dealing with Steve Landers Toyota for the past seven years and always receive the best service. Just purchased another vehicle from them and it was a great experience. Highly recommend! past seven years and always receive the best service. Just purchased another vehicle from them and it was a great experience. Highly recommend! More
I have always felt like I have received honest advice and great service at this dealership. I moved the service to this dealership because of a specific service advisor, but stayed with this business after great service at this dealership. I moved the service to this dealership because of a specific service advisor, but stayed with this business after he left because I felt comfortable here. More
Went on for an Oil change. Got The car back with a big black greasy hand print on the glove box. Not happy especially when I am expecting cleanliness standards to be at their highest with COVID-19 concern black greasy hand print on the glove box. Not happy especially when I am expecting cleanliness standards to be at their highest with COVID-19 concerns! What happen to expecting clean hands... More
Car service Very clean and efficient dealership with friendly & helpful staff . We are still in the free service part of our contract , but I would NOT want to pa Very clean and efficient dealership with friendly & helpful staff . We are still in the free service part of our contract , but I would NOT want to pay the price you put on our receipt. If that is the rate I would pay when I'm being charged then I would find someone less expensive. Have a great day!! :o) More
Bad Experience Drew quoted work $50 < than what I was charged & did not listen to my request for a minor repair in addition. He then argued w/me about whether I men Drew quoted work $50 < than what I was charged & did not listen to my request for a minor repair in addition. He then argued w/me about whether I mentioned it at all. Very understaffed leading to long wait 4 checkin & being turned over to multiple people. Won't b back More
Service and service personnel are always great. Drew was knowledgeable and explained so I could understand. Nicely done!! Advised of recall and that they had ordered part. was knowledgeable and explained so I could understand. Nicely done!! Advised of recall and that they had ordered part. More
Esmeralda in Rentals was excellent to work with! Thanks for everything!! She even was able to upgrade us to a larger vehicle for our long trip! Her efforts were greatly appreciated! for everything!! She even was able to upgrade us to a larger vehicle for our long trip! Her efforts were greatly appreciated! More
Schedule was on track and quick to arrange. All went well in the outcome of the car. Good recommendations for future service. Good experience. Will return. well in the outcome of the car. Good recommendations for future service. Good experience. Will return. More