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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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June 27, 2020

Safe Environment I always get good service at Landers Toyota NWA. They have done a good job in the waiting room to keep people separated because of the Covid-19 pandem More

by rusrob519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills, Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

We're glad to hear that you felt safe and comfortable in our store! We're doing our best to keep our customers and employees safe and we're glad you took notice. Thank you for your business, and we look forward to seeing you in the store again. Thanks!

June 27, 2020

This the best dealership in all of Arkansas,they’re service oriented provide fast efficient service in a very professional manner.recommed to family ,coworkers and friends More

by SHIRYJTO
Recommend Dealer
Yes
Employees Worked With
Don’t know his name 5 star rating , Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

We're glad you had an awesome experience in our service department! Thanks for taking the time to leave a review, and we look forward to seeing you in the store again!

June 26, 2020

recall Had to take my Corolla in for a recall. Job was done when said it would be. very helpful people. Will use again. Very good service dept. More

by popsandbg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

We're glad you had an awesome experience in our service department! Thanks for taking the time to leave a review, and we look forward to seeing you in the store again!

June 26, 2020

No Goodies Three days before my visit to Toyota I went to Adventure Subaru for a recall on my Outback. While I was at Subaru I helped myself to Canned Pop, Cheet More

by Woodychuch1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave a review and share some feedback! We have complimentary sodas, coffee and fresh popcorn for our customers. Thanks!

June 26, 2020

Lake was really helpful and even explained my service (and how I didn’t need a balance ok tires I’d vehicle wasn’t vibrating) to avoid spending unnecessary money. It was greatly appreciated. Service was More

by DAVISJERRON06
Recommend Dealer
Yes
Employees Worked With
Lake , Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

Thanks for the kind review, Davis! Glad we could help you out!

June 26, 2020

Bought my car there and had a great experience. I took my car in for an oil change and a tire rotation. The back passenger tire had a slow leak in it and I wanted to see if it would be caught and where they More

by BIGKEVINWILL79
Recommend Dealer
No
Employees Worked With
Juan Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Landers Toyota NWA responded

BIGKEVINWILL79, We're disappointed to hear about your experience. Customer satisfaction is always our top priority, and this is never how we want our customers to feel. The leak in your tire is concerning to us, and we would be happy to help you resolve this issue. Please expect a private message from our team regarding your contact information. Thank you.

June 26, 2020

Great sales people I have purchased two vehicles there. Just horrible customer service in the service department. Been multiple times and same treatment every time. More

by Mari
Recommend Dealer
No
Employees Worked With
service did not catch name
Jul 02, 2020 -

Landers Toyota NWA responded

Mari, We're happy to hear about your experience with our sales department, but we're very concerned to hear how you feel about the service department. We'd like to reach out to learn more about your experience so we can make it right. Please expect a private message from us soon regarding your contact information. Thank you.

June 26, 2020

We always get great service from our service writer, Seth Snyder. He tells us what to expect and the approximate cost. We are very pleased! More

by JERRY.SNYDER
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

We're glad you had an awesome experience in our service department with Seth! Thanks for taking the time to leave a review, and we look forward to seeing you in the store again!

June 26, 2020

The appointment was convenient to make , especially at this time. I was greeted promptly , very professional, and a SMILE. The social distancing was observed, yea More

by djmoorehead
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

We're glad you had an awesome experience in our service department! Thanks for taking the time to leave a review, and we look forward to seeing you in the store again!

June 26, 2020

I appreciate the communication from Steve Landers Toyota. Helpful with making appointments and getting me in on time and taken care of. They were being safe with the new COVID 19 problems and made me fee More

by KARENSHERM
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

Karen, We're glad you had an awesome experience in our service department! We are doing our best to keep our customers and employees safe and comfortable, so we're pleased you took notice. Thanks for the kind review!

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