Landers Toyota NWA - Service Center

They were great with telling me what happened and how much it would cost, how the cost broke down, etc. The 4Runner I was given as a rental had an ignition that stuck sometimes, something I was not told much it would cost, how the cost broke down, etc. The 4Runner I was given as a rental had an ignition that stuck sometimes, something I was not told about but that they hopefully knew about beforehand. More

Great Experience with the service department. My experience with the service department at Steve Landers Toyota was very positive. I dropped my car off before 7 am. My car was serviced and I rec My experience with the service department at Steve Landers Toyota was very positive. I dropped my car off before 7 am. My car was serviced and I received a text message saying it was complete. I also received an email with the invoice and the option to pay, which I did. I appreciate the convenience of this procedure. Picking up my car was quick and easy! All around, a great experience. More

We have always been treated courteously and promptly during our service visits. After the service has been performed, we always get a detailed review of the status of all key systems and components of o during our service visits. After the service has been performed, we always get a detailed review of the status of all key systems and components of our vehicle. We have nothing but positive things to say about our experiences with the service department. More

Great service Service experience at Steve Landers Toyota has always perfect; they usually complete the work before time promised! They are thorough and I would high Service experience at Steve Landers Toyota has always perfect; they usually complete the work before time promised! They are thorough and I would highly recommend. More

I don’t believe they did the multipoint inspection because I found specific things that would not pass an inspection that need attention. They failed to mention anything about it. They said it was all because I found specific things that would not pass an inspection that need attention. They failed to mention anything about it. They said it was all good. More

Great Service They got my car in really fast and did a fantastic job! Ever since we bought our car last year we have had no issues with services and the sales staff They got my car in really fast and did a fantastic job! Ever since we bought our car last year we have had no issues with services and the sales staff was outstanding! More

Worked with Jason after my recent purchase of a car I bought used. He was honest and did not make me feel like I was being price-gouged and got all the work done to my car. While I had it in your shop fo bought used. He was honest and did not make me feel like I was being price-gouged and got all the work done to my car. While I had it in your shop for the timing belt, he notified me that the water pump was also leaking and I was able to get it fixed while saving on labor costs. That is the reason I will return, because he didn’t say I should make an appointment to come back so that I could spend more money, he advised me now was the time to do it so I could save. That is very honest and very appreciated as I am not yet a millionaire haha. I will be returning to this shop for all of my Toyota maintenance and service. Thank you, Jason! More

Johnny’s conduct and knowledge about the tires that I bought was helpful . The whole experience at the dealership was good. I did miss not having coffee but understood why because of the virus. bought was helpful . The whole experience at the dealership was good. I did miss not having coffee but understood why because of the virus. More

We got in for our appointment early. The service staff was efficient, knowledgeable, and helpful. The shop and waiting room was clean and had good spacing for physical distancing. was efficient, knowledgeable, and helpful. The shop and waiting room was clean and had good spacing for physical distancing. More

My only concern was that I don't see the employees wearing a mask I saw only two employees wearing, but probably is not a big deal for the dealership. wearing a mask I saw only two employees wearing, but probably is not a big deal for the dealership. More