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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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May 07, 2020

Dropped vehicle off and left to run appointments, there was no contact and the vehicle was done on time, great experience as Always and Jason does such a great job More

by Video5dad
Recommend Dealer
Yes
Employees Worked With
Jason Jones
May 08, 2020 -

Landers Toyota NWA responded

We're so glad you had a great no-contact service experience! Thanks for taking the time to leave a review, and we look forward to seeing you in the store next time!

May 01, 2020

Could not ask for better people. Always very pleasant to deal with. Try and work with you with any problems that you may have. Dealership is always very clean and taken care of. More

by wyomingjuicy2
Recommend Dealer
Yes
Employees Worked With
Chip Anderson
May 04, 2020 -

Landers Toyota NWA responded

wyomingjuicy2, Thanks for the thoughtful review! We're so pleased that you had an excellent experience in our service department. We look forward to seeing you again next time!

April 30, 2020

I WANT TO BRAG ON Drew Parker, He is the service man I go threw when I bring my van in..He goes above and beyond. Super customer service.And a very nice young man. More

by RSRADTKE
Recommend Dealer
Yes
Employees Worked With
Drew Parker gets a 10
May 01, 2020 -

Landers Toyota NWA responded

RSRADTKE, Thanks for the kind review! We're so glad that Drew could give you awesome service and make your experience with us great!

April 30, 2020

I would have rated a 5, but I was told to go to door 1. When I went into door 1, I was told I was in the wrong place after waiting to be helped for 5-6 minutes. Apparently the service writers in that are More

by errolnabb
Recommend Dealer
Yes
Employees Worked With
Unsure of name
May 01, 2020 -

Landers Toyota NWA responded

errolnabb, Thanks for taking the time to leave a review and provide us with some useful feedback. We're glad you had a great experience with us, and we hope to earn that fifth star next time!

April 29, 2020

I took my car in for oil change and they check everything and I don’t have to worry about anything! I purchased my car from Landers when it was new and they take excellent care of me. I was stuck at close t More

by NALEW3215
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
May 01, 2020 -

Landers Toyota NWA responded

NALEW3215, We're so glad we could help you out with your car battery! Thanks for taking the time to leave a review, and we look forward to seeing you again next time!

April 28, 2020

Great service, Taylor is very professional and prompt! Would recommend her to anyone needing to have there vehicle serviced or maintained at Steve Landers Toyota! More

by KANDJMERRITT
Recommend Dealer
Yes
Employees Worked With
Taylor Wallace
May 01, 2020 -

Landers Toyota NWA responded

KANDJMERRITT, We're glad you had an awesome experience with our service department! Thanks for the kind review!

April 28, 2020

Seth provided a patient explanation, explained all my options and answered all my questions. Service was quick and efficient. Waiting are roomy enough for social distancing. More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Seth, service advisor
May 01, 2020 -

Landers Toyota NWA responded

We're glad you're a happy customer! Thanks for taking the time to leave a review. We are doing our best right now to keep our employees and customers safe and comfortable, and we're glad you were! Thanks again!

April 26, 2020

Excellence in all phases I had some minor service done and also sold my vehicle back to Landers Touota due to the death of my husband and not requiring a second auto. More

by bmpr
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Kordsmeier
Apr 27, 2020 -

Landers Toyota NWA responded

bmpr, Thanks for taking the time to leave a review. We are glad you had a great experience with us, even under the circumstances. Thank you for trusting us with your business at such a hard time. We're so sorry for your loss, and we offer our deepest condolences to you and your family. Thank you.

April 26, 2020

The service was amazing! G was super friendly and gave phenomenal customer service ! He made sure I understood everything done to the vehicle. Thank you all!!!! More

by M.elizabethh
Recommend Dealer
Yes
Employees Worked With
Johnny “G” Gutierrez
Apr 27, 2020 -

Landers Toyota NWA responded

M.elizabethh, We're so glad to hear that you had a great experience in our service department! Thanks for the kind review, and we look forward to seeing you next time! Thanks!

April 24, 2020

They were extremely helpful and kind. Fast clean friendly. Really liked that they communication that notified me that my car was ready. Email text and phone call, all was greatly appreciated. More

by delgadillo_bash
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 27, 2020 -

Landers Toyota NWA responded

Sebastian, Thanks for the kind review! We're so glad that you had an awesome experience with our service department. We hope to see you again!

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