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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,233 Reviews

4,233 Reviews of Landers Toyota NWA - Service Center

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March 21, 2023

I had never had any issues with the service here, but this last time they didn't perform any inspection of basic things like the oil. Right after i picked up my car I started hearing a noise, nothing to More

by alan91.hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills, Johnny Guiterez, Mark Daniels
Mar 22, 2023 -

Landers Toyota NWA responded

Alan91.hernandez, thank you for letting us know about your recent service visit. We pride ourselves on providing the best service and making sure everything is in top condition before leaving our service bay. This sounds like an unusual circumstance and we would like to know more about it. We would like the opportunity to gain back your business and your trust. Please reach out to our Service Manager Shawn Wells at shawn.wells@landerscorp.com, and he would be happy to discuss this further with you.

March 19, 2023

I'm not happy with the service, they forgot to put the oil lid on the car and was a mess inside the area where the motor. More

by EPALMA65
Recommend Dealer
No
Employees Worked With
I don't know their name.
Mar 20, 2023 -

Landers Toyota NWA responded

We are very sorry to hear about this issue and would like to ensure that it was resolved properly. Please email your information to our Service Director at shawn.wells@landerscorp.com in order to resolve this concern.

March 17, 2023

As a retired military member and former business owner with 40 years before hanging it up, I can confidently attest to the service at Landers. Since purchasing my 4Runner in 2019, everyone at Landers inv More

by LOBSTIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jones
Mar 20, 2023 -

Landers Toyota NWA responded

LOBSTIR, thank you for the 5-star review! We love to read these types of reviews, and it's so great to hear we've exceeded your customer service expectations. We appreciate your loyalty as a customer and are happy to continue to service your vehicle for years to come. We appreciate the kind words and positive feedback. We'll see you next time!

March 13, 2023

The service was done in a timely a manner, the staff was very friendly to me. More

by Julie.Stahl3@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Mar 13, 2023 -

Landers Toyota NWA responded

Julie.Stahl3@gmail.com, thank you for letting us know you had a great service visit due to our friendly staff and getting your vehicle serviced in a quick and efficient manner. We hope you'll come see us again!

March 11, 2023

Got in on time and did good job don’t like having to use 15 words to say something I can say in 8 this is what make me not what to do surveys.please do not ask me to do any more surveys in the future. By th More

by DANJOE72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Mar 13, 2023 -

Landers Toyota NWA responded

DANJOE72, thank you for the 5-star review! We appreciate your feedback and look forward to seeing you next time!

March 10, 2023

Always a great experience. Work is timely, professional, and the communication is excellent. Total pros! More

by BPETERSON236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Landers Toyota NWA responded

BPETERSON236, thank you for the 5-star review! We appreciate your kind words and positive feedback regarding your service visit at Landers Toyota NWA. Please let us know if we can help with anything further. We'll see you next time!

March 09, 2023

This dealership is very good. Everyone that works there cares about you and your vehicle that you purchased there. I'm so happy with this dealership. I couldn't say enough good th More

by gregbevf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the employees and the service department
Mar 10, 2023 -

Landers Toyota NWA responded

gregbevf, thank you for the 5-star review! We appreciate the kind words and positive feedback regarding your service visit to Landers Toyota NWA. We love to read these types of reviews and hear from our happy and satisfied customers. We look forward to seeing you next time!

Mar 10, 2023 -

gregbevf responded

Thank you

March 09, 2023

Explained everything to me in a timely manner. Friendly & courteous . My car was serviced without problems More

by nananunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Guiterez
Mar 09, 2023 -

Landers Toyota NWA responded

nananunn, thank you for the 5-star review! It's awesome to hear you had a great service visit and everyone was friendly and courteous and took care of your car without any issues. We appreciate your business and loyalty as a customer and look forward to seeing you next time!

March 09, 2023

The service was completed in a very timely manner and it was greatly appreciated. Thank you. More

by CRMILLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Moler
Mar 10, 2023 -

Landers Toyota NWA responded

CRMILLI, thank you for the 5-star review! It's great to hear your service visit was quick and efficient, thanks to Skye and the rest of our team. Please let us know if we can help with anything sales or service related in the future!

March 09, 2023

Son muy responsables y lo atienden bien a las personas se los recomiendo y Herver es m More

by Luisulak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herver
Mar 10, 2023 -

Landers Toyota NWA responded

Luisulak, thank you for the 5-star review! We appreciate the kind words and positive comments and look forward to seeing you next time!

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