Back

Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

Sort by
February 26, 2020

We ordered tires and were told that we would be called when they came in. That call never came. Beyond that issue, Mark Daniels, our service rep, did an excellent job. More

by cris_yackle
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Feb 26, 2020 -

Landers Toyota NWA responded

Cris, We're glad you had an excellent experience with Mark, and we're glad you had a good experience overall. We try our best to communicate information to our customers in a timely manner, and we're disappointed to hear how you feel about your experience. We hope you'll give us another chance to earn five stars! Thanks!

February 25, 2020

Now that this location is a Steve Landers location - I’ve been pleased with the service and professionalism of all employees. They represent you well and I will continue to visit this location.. Back when More

by Kellyrobertson29
Recommend Dealer
Yes
Employees Worked With
Jason in service was awesome - attentive, helpful and provided all that I needed.
Feb 26, 2020 -

Landers Toyota NWA responded

Kelly, We're thrilled that you had a wonderful experience with our team! Thanks for taking the time to leave a review. It's a delight to see you in the store, and we look forward to your next service appointment!

February 25, 2020

Miss Taylor as always is amazing. She takes care of me and insures that I am taken care of every time I come to this dealership. My service was done in a very timely manner More

by HUTCHS1
Recommend Dealer
Yes
Employees Worked With
Taylor in service
Feb 26, 2020 -

Landers Toyota NWA responded

HUTCHS1, Thanks for taking the time to leave a review! We're so glad you had an awesome experience with our service department, and we'll see you next time!

February 25, 2020

Great dealership and great service. I have bought three vehicles from Steve Landers Toyota NWA and haven't been disappointed with any of my purchases or service. My most recent vehicle was a 2019 Camry. My More

by Marcia2014
Recommend Dealer
Yes
Employees Worked With
Mark Daniels, Andrew Gates
Feb 26, 2020 -

Landers Toyota NWA responded

Marcia, Thanks for taking the time to leave a review! It's always great to see you in the store, and we're glad you had a great excellent time in our service department!

February 23, 2020

From initial contact through the release of the vehicle, the service and customer care was excellent, professional and timely. One of my best contacts in recent times. More

by rlgott
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Feb 24, 2020 -

Landers Toyota NWA responded

rlgott, We're glad you had a great time in our service department, and we hope to see you again in the future for your maintenance needs!

February 23, 2020

Service was excellent and fast. the staff is friendly and professional. The only suggestion I would make is to vacuum the carpets after a service. More

by AMYDAWN1230
Recommend Dealer
Yes
Employees Worked With
Kenny Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Landers Toyota NWA responded

Amy, Thanks for taking the time to leave a review and provide us with some great feedback. We're glad you had a positive experience overall, and we hope to earn that fifth star from you next time!

February 22, 2020

Very good customer service! Work was very thorough. My advisor, Lake, was very respectful and made sure you were taken care of. My car was serviced very quickly. More

by Erik V
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Feb 24, 2020 -

Landers Toyota NWA responded

Erik, We're glad you had an awesome experience in our service department with Lake! Thanks for taking the time to leave a review, and we hope to see you again in the future!

February 22, 2020

Very helpful. Got an appointment set up for the next day. Got a call to make sure I received my last free service before my warranty was up. More

by mholmesrn
Recommend Dealer
Yes
Employees Worked With
Lake
Feb 24, 2020 -

Landers Toyota NWA responded

mholmesrn, We're glad you had an awesome experience in our service department with Lake, and we hope to see you again in the future!

February 22, 2020

Jason is the perfect customer service rep always ask question to make customer gets what he wants and needs , barbara shuttle driver was very helpful More

by FTHREEGANG
Recommend Dealer
Yes
Employees Worked With
Jason Jones
Feb 24, 2020 -

Landers Toyota NWA responded

FTHREEGANG, We're glad you had an awesome experience with Jason in our service department. Thanks for the kind review, and we hope we can earn that fifth star from you in the future!

February 21, 2020

Great service! Staff is always friendly! I appreciate the waiting area being so clean. It doesn’t bother me at all to come in and wait for my vehicle to be serviced. More

by dakeeling1975
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Feb 21, 2020 -

Landers Toyota NWA responded

dakeeling1975, Thanks for the kind review, and we look forward to seeing you next time!

...
194
...