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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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August 06, 2019

Excellent service Very professional and explained everything thoroughly good experience with the service department. Explain service after being completed very informat More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew parker
Aug 13, 2019 -

Landers Toyota NWA responded

Thanks for the 5-stars, JB! We're glad to hear you had a great service experience! We look forward to seeing you next time!

August 06, 2019

Fast, friendly and fair Great experience! Provided fast diagnosis and was extremely fair. Seth was extremely knowledgeable about my particular make and model and was very dil More

by 97 4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Aug 13, 2019 -

Landers Toyota NWA responded

Thank you for writing us an exceptional review! We're glad to know Seth was able to get your 4Runner back on the road quickly! We hope to see you next time!

August 05, 2019

Thanks! Fast quick service helpful and knowledgeable... can tell Seth goes above and beyond for customers! Highly rate this service department. Would definite More

by TCAMERON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth service, Andrew Gates
Aug 05, 2019 -

Landers Toyota NWA responded

Thanks for the 5-star review! We're glad you've had great service at our service department! We look forward to seeing you next time!

August 05, 2019

First 5K with my Toyota CHR Lovin’ my new CHR& love the customer service!! Excellent sales people and excellent service folks. And my first tire rotation and inspection was fre More

by Donna Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Glur
Aug 13, 2019 -

Landers Toyota NWA responded

Thanks for the 5-stars, Donna! We're glad you had a great experience with your first C-HR service visit! We'll see you next time!

August 04, 2019

seth did a nice job to explain all the needs the car need enjoy my time there all the staff was great seth did a good job on how handles i will be back on my next service date More

by Sienna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
seth
Aug 05, 2019 -

Landers Toyota NWA responded

Thanks for writing us a review! We're glad you had a great service visit with Seth! We'll see you next time!

August 04, 2019

Great Service! As always the service was 10/10 and Drew was helpful in recommending an alignment adjustment to prevent wear on my tires. The tires are in great condi More

by joshY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Aug 05, 2019 -

Landers Toyota NWA responded

Thanks for the great review, Josh! We're glad you've had great experiences at Steve Landers! We hope to see you next time!

August 03, 2019

Good recovery Had to bring my car back in because the wheels were not balanced after rotating them on the previous visit. Second time that has happened in the past More

by gj123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daniels
Aug 05, 2019 -

Landers Toyota NWA responded

Thanks for the feedback! We apologize for the oversight the first time but we're glad to get the issue fixed quickly! We hope to see you next time!

August 03, 2019

Best dealer experience! Well orchestrated service operation. Positive upbeat personnel. Comfortable wait area. Competitive pricing. With the added assurance of Toyota experti More

by kcowens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Aug 05, 2019 -

Landers Toyota NWA responded

Thank you for writing us a great review! We're glad you enjoyed our continued premier service to our awesome customers! We'll see you next time!

August 03, 2019

Oil change and tire balance. Left 3 messages for service manager to call never got him to return my call. Tire balance was terrible. Left some bolts out of skid plate. Still mo re More

by Mr.Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Gates
Aug 05, 2019 -

Landers Toyota NWA responded

We’re sorry this happened to you at your last service visit. These are issues that shouldn’t be overlooked and we apologize that you’ve had to deal with communication issues. We can’t tell your first and last name from your DealerRater username but we would like to discuss this issue further. Please contact our Customer Relations Manager Blair Brewer at (479) 845-1444. Thank you.

August 02, 2019

Great customer service I recently had my 15000 mile service for my Toyota RAV4 and I received excellent service.Especially from Taylor Wallace.He was very helpful and courte More

by KARENA72756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Taylor Wallace
Aug 02, 2019 -

Landers Toyota NWA responded

Thanks for the 5-stars, Karena! We're glad to hear you had a great service experience! We hope to see you next time!

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