Landers Toyota NWA - Service Center

Everything went as promised within the quoted time frame. Everything was as expected. Waited about three hours for 120k mile service in comfortable waiting area with complimentary beverages. I read a book a Everything was as expected. Waited about three hours for 120k mile service in comfortable waiting area with complimentary beverages. I read a book and the time passed quickly. I have been taking my truck to this service center for over six years and they have always treated me well while I was receiving professional and quality service on my vehicle. More

Awesome service Service rep was outstanding. He took time to listen to our service issue and did everything you could to help us. Drew was also very busy but he did n Service rep was outstanding. He took time to listen to our service issue and did everything you could to help us. Drew was also very busy but he did not let that diminish the service he gave us. More

Speedy service and very friendly I showed up 15 minutes early, ready to spend the rest of the afternoon in the waiting room for oil change and tire rotation. I could see that my truc I showed up 15 minutes early, ready to spend the rest of the afternoon in the waiting room for oil change and tire rotation. I could see that my truck was on the rack and being worked on 5 minutes later. I was leaving the service department in my truck about 10 minutes after my scheduled appointment, very pleased that they worked so fast to get me in and out. While I waited, I casually remarked that I was hoping to get my stereo updated if/when Android Auto compatibility came out. Taylor went to investigate and came back with an answer. Even though it was not the answer I wanted to hear, she went out of her way to get it answered for me. More

Great service Jason Jones always works hard to get me taken care of. I am always looking for speedy service and he gets me in and out. Jason Jones always works hard to get me taken care of. I am always looking for speedy service and he gets me in and out. More

New car and truck purchase I purchased two vehilces in one week. bought a new truck just this week and solely due to my great experience with Geovani Rodas. He was by far the be I purchased two vehilces in one week. bought a new truck just this week and solely due to my great experience with Geovani Rodas. He was by far the best sales person I have worked with in all my years of buying cars. I am extremely happy with both my purchases! More

First service on 4Runner The service was great! Checked in and out quickly and the staff were very courteous. They completed the service quickly and I was notified via text an The service was great! Checked in and out quickly and the staff were very courteous. They completed the service quickly and I was notified via text and called when my car was ready. They also did a better job washing my car than any local car wash! More

GREAT They treat me with respect and listen to my needs. Everyone is friendly. I would only use Steve Lander's Toyota. I can always trust them with my tr They treat me with respect and listen to my needs. Everyone is friendly. I would only use Steve Lander's Toyota. I can always trust them with my truck. More

Service Appreciated the service and call outs of additional concerns. I’d known of one but was in wait and see mode. Saved an additional trip. Other will have Appreciated the service and call outs of additional concerns. I’d known of one but was in wait and see mode. Saved an additional trip. Other will have me follow up with another service which wasn’t done correctly All great til this survey!! 😂😂 Got through it all and said I had to reset password. Of course I don’t remember a Toyota service password. So had to reset. Really? Why do I need a password for Toyota? Too many passwords in my life and I’d have stopped there but the guys I worked with were great. More

Excellent Service....Always! From the time I drop off my car to the time I pick it up, the service is fantastic and very professional. I always like to deal with Drew Parker beca From the time I drop off my car to the time I pick it up, the service is fantastic and very professional. I always like to deal with Drew Parker because he makes sure my care service needs are met to my satisfaction. And he makes sure I have a ride to and from work during my car service time. More

Wonderful My experience was amazing. My truck was washed and before I left one of your helpers noticed I didn’t have a rubber fitting over my hitch and put one My experience was amazing. My truck was washed and before I left one of your helpers noticed I didn’t have a rubber fitting over my hitch and put one on it for for me free of charge. EXCELLENT service!! More