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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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June 29, 2019

First Service 4500 miles. I was very satisfied with service. I have dealt with this dealer for several years Thank you very much. This is my second Toyota Camry. . More

by AMY20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jun 29, 2019 -

Landers Toyota NWA responded

Thank you for writing us a review, Amy! We want to thank you for your repeat business to our dealership for so many years! We appreciate your decision to let us service your new Camry! We'll see you next time!

June 29, 2019

service fast, courteous, follows up well. they didn’t try to sell services that I don’t need. told me the details of the service they performed More

by jl67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
seth snyder, Andrew Gates
Jun 29, 2019 -

Landers Toyota NWA responded

Thank you for the 5-stars! We're glad to hear you enjoyed your experience! Thanks again for the kind words! We look forward to seeing you next time!

June 29, 2019

They did not address the initial issue and overcharged us We were over charged so much. Everyone is nice but nice doesn’t fix the issues with your car. Our car was not fixed properly and we ended up spend 3x More

by bonnie.brennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Gates
Jul 09, 2019 -

Landers Toyota NWA responded

Thank you for your feedback, Bonnie. We’re sorry that this happened to you at your last service visit. This is not something our certified technicians should have overlooked. We would like to discuss this with you further. Please give our Service Manager Andy Gates a call at (479) 845-1444. Thank you.

June 29, 2019

Tacoma Tie Down Cleats This doesn't really require a review because all I did was receive some tie down cleats for my used 2017 Tacoma that Zack ordered for me. More

by DONALDOWEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Vann
Jul 01, 2019 -

Landers Toyota NWA responded

Thank you for your visit to our parts department!

June 28, 2019

5K service It was quick easy and the squeezed me in even though I did not have an appointment. Great thanks. Keep the friendly customer service up y’all! More

by ASOLOMON1300
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Jones , Rick Jones
Jun 29, 2019 -

Landers Toyota NWA responded

Thank you for the 5-star review! We are glad to hear you had a great service experience! We look forward to seeing you next time!

June 28, 2019

Always good, great service Great attention to the costumer, Taylor is pro and quick at any questions, clear and respectful., the only datail last time I have to wait a bit more More

by ALEXREAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2019 -

Landers Toyota NWA responded

Thanks for taking the time to write us a review! We are glad that you had another great visit to our service department! We look forward to seeing you at your next appointment!

June 28, 2019

Awesome service done for my rave 4. She got new wheels. They are shiny. Service is timely as always. She will return for service in the future. More

by DAVIDGEORGE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jun 29, 2019 -

Landers Toyota NWA responded

Thank you for the great review, David! We are happy to hear you had a great service experience! I'm sure your new wheels will make your Rav4 a stunner! We'll see you next time!

June 28, 2019

100,000 Mile Service Great explanations of work needing done & great communication on each issue the technician was looking into. Probably the best service experience I’ve More

by Steve F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
Jun 29, 2019 -

Landers Toyota NWA responded

Thank you so much for the awesome review, Steve! We are glad to hear about the great service you received at your appointment! We are proud to give you the best service experience you've had! We look forward to seeing you next time!

June 28, 2019

Excellent Service I had the timing belt, valve cover gaskets, and clutch bushings on my Tacoma all replaced in one day. Service advisor Drew was polite and helpful, ev More

by bdark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker, Andrew Gates
Jun 29, 2019 -

Landers Toyota NWA responded

Thank you for the awesome review! We are glad to hear Drew got everything squared away on your Tacoma and gave you a loaner for the day! We'll see you next time!

June 27, 2019

Kind and Quick Everyone was kind and were very to complete the 10,000 mile service. I would recommend to buy a car from this dealer just for the service center! More

by SWEENTEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jun 27, 2019 -

Landers Toyota NWA responded

Thank you for the 5-stars! We are glad to hear about your great visit to our service center! Thanks again for the recommendation! We look forward to seeing you next time!

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