4,233 Reviews of Landers Toyota NWA - Service Center
Great dealership, highly recommend everything from sale to service. Will buy my next car there. to service. Will buy my next car there. More
Overpriced service. Their value does not match their price tag. I have brought my vehicle several times for an issue and each time I get charged an expensive price, but Their value does not match their price tag. I have brought my vehicle several times for an issue and each time I get charged an expensive price, but the issue remains. I will no longer be taking my car to this dealership for any service. More
I had an appointment at 9 AM, I arrived a little late around 9:10, and left at 10:56am. This was for a 5000 service appointment, just a tire rotation, filling my fluids, and visually observing battery, t around 9:10, and left at 10:56am. This was for a 5000 service appointment, just a tire rotation, filling my fluids, and visually observing battery, tires, etc. 2 hours in a dealership with two toddlers was not fun. I’m not sure what the point of having an appointment is if they don’t take you in at the time of your appointment? Kind of like a doctors office? Needless waiting. More
Problem was properly diagnosed…. . (rear wheel bearing gone bad). Quality work done. Completed on time. . (rear wheel bearing gone bad). Quality work done. Completed on time. More
I bring both of my Toyota vehicles in regularly for maintenance. My Tacoma has nearly 175,000 miles on it and thought I had done everything needed to get it to 300k + miles. Last visit I was told ther maintenance. My Tacoma has nearly 175,000 miles on it and thought I had done everything needed to get it to 300k + miles. Last visit I was told there were several things I have not done yet that is needed to accomplish 300k + miles...which is fine, but have never been told that in the last 5+ years of coming here. Unfortunately, this had me thinking it was either 1.) the folks before did not know what is needed, or 2.) I was just being told these things to spend more $. I just want to make sure whatever I'm told is consistent, fair and honest at the end of the day. Also, my truck did not come back washed after I was there for 1.5 hours...first time that happened, so a little disappointed after I spent over $300. More
I've dealt with LandersNWA for over 15 years; and they always try to give their customers great service, and their personal are awesome! always try to give their customers great service, and their personal are awesome! More