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4,234 Reviews of Landers Toyota NWA - Service Center
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October 24, 2018
Poor pick up service Got a text @ 547pm saying may car was ready. Showed up at 6:01pm and entire service center was closed. Cashier was gone I had to elevate my voice t Got a text @ 547pm saying may car was ready. Showed up at 6:01pm and entire service center was closed. Cashier was gone I had to elevate my voice to 1 gentleman in service bay. Since Landers Took this over prices have gone up, service has gone down. I own a Lexus so I am limited to the dealership I can use and their prices are 25% higher than the Lexus dealer in Dallas and Tulsa. I am going to start taking my car to Fayetteville. Steve Landers is not concerned about the customer at all. More
by slholman19
Verified CustomerEmployees Worked With
Andrew Gates
October 24, 2018
Perfect Easy appointment set up and excellent professional execution by the service department. I’ve been a customer for years and see that continuing. Hope Easy appointment set up and excellent professional execution by the service department. I’ve been a customer for years and see that continuing. Hope everyone has a very nice Thanksgiving. Enjoy your families! More
by VINCE_MICHAELBIONDO
Employees Worked With
Seth
October 23, 2018
Oil and filter change Had an appointment for oil change. Waited an hour and 20 minutes. cashier didn’t apply coupon so had to wait to be issued refund Had an appointment for oil change. Waited an hour and 20 minutes. cashier didn’t apply coupon so had to wait to be issued refund More
by bethmariephotography
Employees Worked With
Andrew Gates
October 23, 2018
Quick service! Had scheduled heated seats to be added to my new Rav4 and was able to set up an appointment that fit my schedule and drop it off the night before. Le Had scheduled heated seats to be added to my new Rav4 and was able to set up an appointment that fit my schedule and drop it off the night before. Left the keys and a note for Kevin and it was done by mid-day the next day and works wonderfully! More
by Jennifer J
October 23, 2018
Intolerable wait We had an appointment for 8:30AM. When 10:30AM arrived and no one had reported anything we ask about the status of our routine service. At that poin We had an appointment for 8:30AM. When 10:30AM arrived and no one had reported anything we ask about the status of our routine service. At that point we were told that they had not yet started working on our van. We will be taking our vehicles elsewhere to be serviced. More
by MSHEPLER
Employees Worked With
Andrew Gates
October 22, 2018
Service visit Johnny and everyone at the Roger's Toyota are very professional and very friendly. The last visit was a long one and I was glad they were able to driv Johnny and everyone at the Roger's Toyota are very professional and very friendly. The last visit was a long one and I was glad they were able to drive someplace to help time go by quicker. More
by DOWEN0
Employees Worked With
Johnny
October 22, 2018
Quick and Easy I have let this dealership service my vehicle since day one. They always deliver and I have not had a problem with just showing up and waiting for a q I have let this dealership service my vehicle since day one. They always deliver and I have not had a problem with just showing up and waiting for a quick oil change. Awesome job! Buy your vehicle from David and when you get it serviced, any of the people are awesome to work with. More
by guitarman76
Employees Worked With
Jason Jones, David Hastings
October 21, 2018
Great service Jason and team are great. I trust Toyota and your local team, that's why I do business with you. I trust Ron Coursey's workmanship. Jason and team are great. I trust Toyota and your local team, that's why I do business with you. I trust Ron Coursey's workmanship. More
by Evan
Employees Worked With
Jason Jones
October 21, 2018
Experience We had great help. Jason Jones was especially helpful. Tim was our technician, who did a great job. We took the car in and had it the next day. We had great help. Jason Jones was especially helpful. Tim was our technician, who did a great job. We took the car in and had it the next day. More
by RMADISON
Employees Worked With
Jason Jones, Tim, Andrew Gates
