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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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August 30, 2018

Above and Beyond!! Seth in service went above and beyond to accommodate me with all questions, that were not necessarily qualified in his "job description", needed hel More

by MISS JEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Snyder service advisor, Richard in finance , Caleb Kordsmeier
August 30, 2018

Service appt. It took approximately 90 minutes but I got the truck back clean and serviced, it looked like an extremely busy day, The building was clean and the st More

by DTHOMAS1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Marshall?
August 30, 2018

Helpful as always! Got me in at a more than reasonable time, gave me the exact price that they quoted and more (replaced a plug on my oil pan, which also had a problem t More

by Cjchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker, Andrew Gates
August 30, 2018

About a person that I met here they work for Landers Everything was done for the same price. Also found out more problems I was satisfied about knowing what’s all wrong with my truck. And a very friendly More

by COACH8023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hastings, Jason Glur, Bill Ryan
August 30, 2018

Spend the day Made an appointment, took 2 1/2 hours for an oil change and tire rotation. Used coupon yet still had additional charges of $10 added More

by blsuydam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Corzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Landers Toyota NWA responded

We're glad to know that you enjoyed working with Alex Corzo and your overall experience was okay. We do apologize that your oil change and tire rotation took longer than expected. We do our best to make sure each customer is in and out quickly, but sometimes delays happen. We'd like to chat with you about this and take a look at why that additional $10 was added. Please give our Customer Relations Manager Blair Brewer a call at (479) 845-1444 so she can help. Thanks.

August 29, 2018

Great service, high price Service was great, faster than usual, price was high. I’ve been getting it serviced in Mississippi and other than my last visit to Rogers, they are a More

by dstinchcomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember his bame
August 29, 2018

Great Very nice people, my advisor was very nice and worked very fast, they were done very quickly with my car and I didn't even have an appointment I just More

by Mystie92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor in service
August 29, 2018

Service day Very professional prompt service. Got me in in a timely manner. And after service was complete they washed my car. It needed it. Thanks you More

by BECKYMUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
August 29, 2018

Great service as always I’ve never liked service centers until this team at Landers Toyota! I don’t dread taking my car in anymore. Thanks for always taking care of us! More

by Ronnie Swadley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Timothy Scroggins
August 29, 2018

Received Coupon I appreciated the customer service rep finding me a coupon she had at her desk for $10.00 off my oil change when I asked. The team got me out within a More

by lynngarside71
Recommend Dealer
Yes
Employees Worked With
I don’t see the woman’s name listed here. Her station was to the far right closest to vending
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