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4,233 Reviews of Landers Toyota NWA - Service Center
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August 21, 2022
Do not buy the prepaid service from Toyota. They don’t do as good of job and only oil changes and tire rotations are covered. This service team is prolonging other things needed in my car becau They don’t do as good of job and only oil changes and tire rotations are covered. This service team is prolonging other things needed in my car because it isn’t covered yet. While they are friendly - probably better to go to another mechanic. More
by WF410
Verified CustomerEmployees Worked With
Other Employees :
Lake Mills, Johnny Guiterez, Mark Daniels, Seth Snyder, Jason Jones
August 20, 2022
I was welcome there like a family there. Everyone was nice. Good customer service. He explained what they will do to my truck. The best place in Rogers. Everyone was nice. Good customer service. He explained what they will do to my truck. The best place in Rogers. More
by DARRAROSELEEN
Employees Worked With
Skye Moler
August 19, 2022
The dealer communicated well and kept us informed, however, did not have the knowledge to replace a rear window. They stated it was going to take special tools to remove the door panel but I watched t however, did not have the knowledge to replace a rear window. They stated it was going to take special tools to remove the door panel but I watched the process at Safelite which was super easy and required the removal of only 3 screws and some clips. Not sure why the dealer could not get this done but they could not. There is also damage on the door around the window glass button that needs to be fixed as they were trying to remove that attempting to replace the glass. More
by corymjernigan
Employees Worked With
Blake, Lake Mills
August 19, 2022
Just wanted to thank both Mark Daniels and Chris Johnson for going beyond expectations to accommodate my needs. When making my appt, Mark first tried to see if it could be a quick fix by attempting to unsti for going beyond expectations to accommodate my needs. When making my appt, Mark first tried to see if it could be a quick fix by attempting to unstick the 3rd row seat in my vehicle. Unfortunately, the seat was stubborn and wouldn't budge. When I came in for my appt, Chris too, tried to see how to fix my seat problem. After a few attempts, Chris took my car into the shop to get a mechanic's assistance. Final outcome, Chris said the seat had to be sawed off. I had already resolved that all I want at this point is to get the seat out and keep it out if need be. Got the car home and husband couldn't get the seat removed. After several attempts of tugging and shoving etc. he was able to get the seat to finally 'slide'. After much manipulation he was able to flip the seat 'up' and finally 'out'. It is now working the way it should. Just wanted to give a big thanks for all the extra effort of both Mark and Chris and especially the diligence and special attention Chris gave to find a resolution to the seat issue. (by the way - my husband is not for hire...he's already retired...just joking) More
by loisrsimon
August 19, 2022
They are easy to work with and have the customers satisfaction in mind. Very professional satisfaction in mind. Very professional More
by JGIDCOMB51
Employees Worked With
August 18, 2022
It was great. Great communication from Lake. Always service my Toyota here. Thanks again and will be coming back. Great communication from Lake. Always service my Toyota here. Thanks again and will be coming back. More
by ronaldoramos2721
Employees Worked With
Lake Mills, Johnny Guiterez
