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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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August 16, 2018

Great They are allways fast with little wait time.I am more than pleased with their service. Would highly recommend to anyone,great place to do business wit More

by cld2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember his name.
Aug 16, 2018 -

Landers Toyota NWA responded

Thanks for recommending our service department! We're glad you had a great experience with us and are happy with the work our people did for you. We hope to serve you again!

August 16, 2018

service sI had a rear bumper guard installed. It really doesn't cover the edge of the bumper that gets nicked. I have to touch up the paint. More

by Myrna Sommers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Aug 16, 2018 -

Landers Toyota NWA responded

Myrna, thanks for recommending Andrew Gates and our people. It seems like your overall experience with us was a pleasant one, but if you are unhappy with the work our service department did, we can take another look at your bumper guard. If you'd like to talk about this further, give our Customer Relations Manager Blair Brewer a call at (479) 845-1444. Thanks.

August 16, 2018

Johnny was awesome Johnny did a great job taking care of me when I did not have appointment. He got my car in promptly and had someone take me to my meeting so I did More

by BEN.CLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
Aug 17, 2018 -

Landers Toyota NWA responded

Ben, we're glad to know that Johnny was able to fit you in for an appointment and had our shuttle service get you to your meeting. Thanks for recommending him and Esteban and we look forward to working with you again!

August 16, 2018

Good service and fair consultants Never feel pressured and given workable solutions to service/repair requests. Always give options and never pushy. There are times that they should More

by RAZORBACKREP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Murrah
Aug 17, 2018 -

Landers Toyota NWA responded

We're glad you feel like you can trust our service advisors when you bring your vehicle. Thanks for your feedback too! We'll pass your suggestions along to our team.

August 15, 2018

Service Each time I call for service I am able to get right in. Each of the guys and gals in the service area are extremely helpful and courteous. My Toyota i More

by ARKRAZRBACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth & Jason in the service department.
Aug 16, 2018 -

Landers Toyota NWA responded

Thank you so much for this awesome review! We're very happy to know that Seth, Jason and our team take the best care of you and your vehicle when you bring it in. We hope to continue to service your Toyota for a long time to come!

August 15, 2018

Just great service Good work and friendly I feel better going down the road knowing they check and inspected things on my car or truck they just do a good job More

by fitz51fitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark daniels
Aug 16, 2018 -

Landers Toyota NWA responded

Fitz, we're glad to know that Mark Daniels and our team made sure your truck is in top condition so you feel safe driving it. Thanks for writing this review!

August 14, 2018

Great service with no issues. They even have a shuttle service so I do not have to wait. Shuttle service worked around my busy schedule. Thank you Steve Landers T More

by PORKCHOPBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Murrah
Aug 14, 2018 -

Landers Toyota NWA responded

We're happy to know that you appreciated the work our service team did for you and the use of our shuttle service too! Thanks for writing this awesome five-star review!

August 14, 2018

Professional, on time and work was done well Service was excellent, they always get me in and out on time. Professional service and fare pricing compared to what I have in Kansas City. More

by Twarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept Desk on Far Left/North.
Aug 14, 2018 -

Landers Toyota NWA responded

Twarner, we're happy to know that our service team makes sure to get your vehicle's maintenance done in a timely manner. Thanks for this review!

August 13, 2018

Service was excellent The service rep was willing to work with me on what I needed. He gave us excellent service.. my car was repaired sooner than expected More

by T Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker
Aug 13, 2018 -

Landers Toyota NWA responded

T Man, we're happy to hear that Drew Parker made sure your vehicle was repaired in a timely manner and that you were taken care of. Thanks for the review!

August 12, 2018

Radek Tacoma transmission My 2016 Tacoma has an erratic transmission slipping problem. Problem occurs about monthly. Service center could not duplicate problem, which was no su More

by ASLONG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Jones
Aug 13, 2018 -

Landers Toyota NWA responded

Thanks for this review of our service department. It's always nice to know when customers acknowledge that we are doing our best to fix a problem, and we greatly appreciate that you trust us with your vehicle. We hope Toyota will be able to find a solution for this and that we can continue to serve you!

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