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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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August 11, 2018

Always good, keep me informed. Clean everyone is nice and he Got me right in, was just a routine service. Waiting area nice clean, staff always courteous and helpful. Informed me was going to be a slight delay. More

by TRVRNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 13, 2018 -

Landers Toyota NWA responded

We're glad you enjoyed the wait in our customer lounge area and our staff. Thanks so much for this five-star review and we look forward to serving you again!

August 11, 2018

Great service He’s a great customer service guy he keeps me going back to the dealership every time I need anything done to our vehicles I’ll keep going back More

by SCOTTSCHENCK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth is who helped me
Aug 13, 2018 -

Landers Toyota NWA responded

We're happy to know that Seth takes such great care of you each time you come to the service department. Thank you so much for recommending him and writing this five-star review of our dealership!

August 11, 2018

Took too long I came to get an oil change & usually where I go it takes 30 min. I got here at 12 in the afternoon & didn’t get out till 135. I will now have to go b More

by emilypendergraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Gates
Aug 14, 2018 -

Landers Toyota NWA responded

Emily, we apologize that your oil change took a little longer than normal, but every now and then we get a little backed up and it takes us a little longer than we think it will. We'd like to retain your business, so please give our Customer Relations Manager Blair Brewer a call at (5479) 845-1444. Thanks.

August 10, 2018

Always excellent! Thorough, professional and speedy! So glad we got our Tacoma at Steve Landers. Having the regular services done is a pleasure. No up selling. Very ple More

by Janetlm2x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Aug 13, 2018 -

Landers Toyota NWA responded

Janet, we're glad you bought your Tacoma with us too! Thanks for recommending our dealership's service department and Andrew Gates!

August 10, 2018

Great service In and out quickly. Excellent service. Car did not take long to be serviced. Dealer close to my home. Friendly folks who helped me. Thanks for the goo More

by BARNERSTONECIPHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Aug 13, 2018 -

Landers Toyota NWA responded

Thanks for an awesome review! We're glad you enjoy getting your vehicle serviced with us and we hope you continue to do so!

August 10, 2018

Simmary Friendly greeting. Did more extensive 60000-mile service to take full advantage of extended warranty. Comprehensive explanation of service. Fast and e More

by Momscat2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Aug 13, 2018 -

Landers Toyota NWA responded

We're happy you had such an awesome 60,000-mile service appointment with us, and you enjoyed the car wash. Thanks for the review and we'll see you next time!

August 10, 2018

Service visit The employees were all very helpful when I brought my vehicle in to be serviced. With an appointment I was in and out in under an hour, fantastic! I w More

by ANDREA.BERTSCHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Aug 13, 2018 -

Landers Toyota NWA responded

Andrea, we're glad Andrew Gates and our team were able to get your vehicle serviced quickly. We recently moved away from accepting vehicle service without an appointment, however we do offer loaner vehicles for those who need it. Thanks for this five-star review and we look forward to serving you again!

August 09, 2018

Great service and great timing. Only spend an hour while waiting to get my car serviced. All the staff at the service area are very friendly. More

by A_NAVA2
Recommend Dealer
Yes
Employees Worked With
Mark , Andrew Gates
Aug 09, 2018 -

Landers Toyota NWA responded

Thanks for leaving us a review! We're happy to hear that you had a good experience with our service team. Thanks for coming in to see us!

August 08, 2018

Great service! Wonderful staff. Meets the needs of the customer and made sure my vehicle was taken care off. Fast service which I really appreciated. Thank you! More

by MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Aug 08, 2018 -

Landers Toyota NWA responded

Thanks for leaving us a review! We are glad we were able to take care of you well and get your car out quickly. Thanks for coming to see us!

August 08, 2018

Caring and efficient I drove from Fayetteville to Bentonville to have my car serviced here. From the beginning it was a smooth process and when my car was ready everyone I More

by KrystalT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth
Aug 08, 2018 -

Landers Toyota NWA responded

Thanks for driving to come see us and leaving us a review! We're happy to hear you had a good experience with our team.

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