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4,234 Reviews of Landers Toyota NWA - Service Center
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July 02, 2018
Regular Maintenance I would have rated you 5 stars except this time I had a question about how you measured my tires and brakes. I had a brand new tire on one wheel (les I would have rated you 5 stars except this time I had a question about how you measured my tires and brakes. I had a brand new tire on one wheel (less than 100 miles) and 3 other tires that have about 9,000 miles on them. According to your rating, it is time to consider replacing all 4 tires! I am a little confused about that. In addition, you said the same thing about my brakes and since I questioned your suggestion about the tires, I am wondering if you also misrepresented my brakes. This is the first time I have had any issues with your service. I am supposed to take the car back and the service manager is going to redo the review on both and let me know what he thinks. More
by jparker5047
Verified CustomerEmployees Worked With
Do not remember
July 02, 2018
Nice visit Came in for an oil change in my car and also check engine light on. The tech did his job and we got answers. Now we just have to come up with the mone Came in for an oil change in my car and also check engine light on. The tech did his job and we got answers. Now we just have to come up with the money for the work. More
by gailwwbh
Employees Worked With
Seth
June 30, 2018
Great customer service Drew was great. He got my some and I out super fast. He listened to what I had to say and helped me as much as possible. Drew was great. He got my some and I out super fast. He listened to what I had to say and helped me as much as possible. More
by Callawill89
Employees Worked With
Andrew Gates
June 30, 2018
Faster than expected I took my truck in for service due to the air conditioner motor blower went out. The part came in faster than expected, which is great because this is I took my truck in for service due to the air conditioner motor blower went out. The part came in faster than expected, which is great because this is no time to go without air conditioning :-) Thank you Mark Daniels, you are the man :-) More
by DAG4497
Employees Worked With
Mark Daniels
June 29, 2018
Friendly and effect. Friendly checked what was asked to do and more. Very happy with everything. Price could have been less, but that life. I Will be going again. Friendly checked what was asked to do and more. Very happy with everything. Price could have been less, but that life. I Will be going again. More
by samccoy1
Employees Worked With
Drew
June 29, 2018
Standard service Dealership and personnel always excellent Will continue to buy cars in future Always excellent Dealership and personnel always excellent Will Dealership and personnel always excellent Will continue to buy cars in future Always excellent Dealership and personnel always excellent Will continue to buy cars in future Always excellent More
by ITCRFH
Employees Worked With
Drew
June 29, 2018
Friendly service Drew is always kind and courteous at check in. I appreciate the thorough check of my van during oil change and how well Toyota maintains my van. One w Drew is always kind and courteous at check in. I appreciate the thorough check of my van during oil change and how well Toyota maintains my van. One worker gave my 2 kids toys he said he got at garage sale over weekend. It made the appt more fun for my kids. More
by JENHIGHT
Employees Worked With
Drew Parker
June 29, 2018
Never coming back I’ve had Seth help me on two separate occasions now. Both times he’s tried to tell me things are wrong with my 3 year old car that are not. This last I’ve had Seth help me on two separate occasions now. Both times he’s tried to tell me things are wrong with my 3 year old car that are not. This last time he told me I need new tires. No, I do not, the tires are less than a year old. He found some corrosion on my battery and tried to tell me I need a new battery. I didn’t want to get a new battery and they said they weren’t sure if my car would start. The first time he helped me he tried to tell me the threads on my drain plug were stripped and it would be a $500 repair. Some how they miraculously were able to attach the drain plug that day but next time I’d probably need to get the new oil pan. Well, my next oil change was yesterday and he didn’t mention one thing about any problems with the threads or anything else having to do with my oil pan. If Seth is going to keep telling lies to people to be able to charge them more, he should at least keep track of the lies he tells each customer so he can be consistent. I am extremely dissatisfied with this Toyota service center and will never be back. I will advise anyone that asks me not to go there either. More
by KRISTENANNR
Employees Worked With
Seth Snyder
June 29, 2018
Reliable and friendly service. Highly recommend. Great service! Honest and dependable. !very knowledgable . Mark was very professional! The waiting area is spacious and the beverages are appreciated. Great service! Honest and dependable. !very knowledgable . Mark was very professional! The waiting area is spacious and the beverages are appreciated. The wait time is short. More
by PENGRAVES
June 28, 2018
Top Notch Excellent and quick service as always. Communicated everything that was needed and prioritized it’s importance. Explained what I might need on an upc Excellent and quick service as always. Communicated everything that was needed and prioritized it’s importance. Explained what I might need on an upcoming visit. More
by DChap
Employees Worked With
Andrew Gates
