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Barry Richardson

Overview Reviews (83) Inventory (345)

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Barry Richardson

Sales Professional

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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83 Reviews

Overview Reviews (83) Inventory (345)

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83 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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83 Reviews of Barry Richardson

October 10, 2023

Dealership Rating

Employee Rating

salesman put me on my Toyota app but I can't access it and can't get hi beams to switch on auto-did not give trade in that matched email sent me the day before and can't get hi beams to switch on auto-did not give trade in that matched email sent me the day before More

by mikeforquer1952

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Oct 11, 2023 -

Landers Toyota NWA responded

Hi, Mike. Thank you for taking the time to provide us with your feedback. We're sorry to hear about the troubles you're experiencing with your Toyota app and high beams. Please stop by our dealership anytime and our team will happily help you with these issues. We appreciate your patience.

August 11, 2023

Dealership Rating

Employee Rating

Fair price, easy transaction and good people to work with. Couldn’t be happier with my purchase. with. Couldn’t be happier with my purchase. More

by mike_parmley

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 14, 2023 -

Landers Toyota NWA responded

Thank you for your kind words, Mike! We're so glad you love your new vehicle and that we could make the buying process a breeze. We appreciate the five stars!

September 30, 2022

Dealership Rating

Employee Rating

It was a pleasure working with Barry Richardson. Barry is the best salesman to work with when buying a vehicle. Barry is the best salesman to work with when buying a vehicle. More

by bmsisco76

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Sep 30, 2022 -

Landers Toyota NWA responded

bmsisco76, thank you for the 5-star review and for recommending Barry. We're glad to hear he made your buying process amazing! We look forward to seeing you in the future for any sales or service needs. Enjoy your new Toyota!

September 29, 2022

Dealership Rating

Employee Rating

The experience was very pleasant. Barry was very supportive and guided well. we got our delivery as promised Barry was very supportive and guided well. we got our delivery as promised More

by Akanksha Puri

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Sep 29, 2022 -

Landers Toyota NWA responded

Akanksha, thank you for the positive review! It's great to hear that your buying process was smooth thanks to Barry. Enjoy your new Toyota and please contact us for any future sales or service needs.

September 13, 2022

Dealership Rating

Employee Rating

Bod service end I was told that they did oil change every 5000 miles and now they tell me that is every 10,000 end I was told my service it was in to get 90, 000 5000 miles and now they tell me that is every 10,000 end I was told my service it was in to get 90, 000 More

by TRINIROD12

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Sep 16, 2022 -

Landers Toyota NWA responded

Thank you for letting us know of your concern. Please email your contact information to our Service Director at shawn.wells@landerscorp.com to allow him to look up the history and determine why this has happened.

August 28, 2022

Dealership Rating

Employee Rating

Overall, the experience was a good one. The only downside was not the dealer's fault, in that the waiting time was not very good. The only downside was not the dealer's fault, in that the waiting time was not very good. More

by DRACHMABOOK

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

August 07, 2022

Dealership Rating

Employee Rating

Barry and Josh are amazing! Best out there, they took care of me well! Got me the car of my dreams. And best service ever!! Best out there, they took care of me well! Got me the car of my dreams. And best service ever!! More

by MARGARITA

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Josh Quinn

Sep 06, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We agree Barry and Josh are amazing! We're happy to hear they could take care of you and provide the best service while helping you find the car of your dreams. Thank you for sharing your experience, and we hope to work with you again! Congratulations on your new Toyota!

July 23, 2022

Dealership Rating

Employee Rating

John Rangel went above and beyond to make sure that I was happy with my purchase. happy with my purchase. More

by PCCPPA289

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Aug 17, 2022 -

Landers Toyota NWA responded

Thank you for giving John a shoutout! We're glad to hear he went above and beyond to make sure you were happy. Thank you for sharing your experience, and we hope to work with you again! Congratulations on your new Toyota!

July 21, 2022

Dealership Rating

Employee Rating

Barry Richardson is the best. I would only buy from him. I love my 2021 Toyota Corolla Hybrid. So far so good I would only buy from him. I love my 2021 Toyota Corolla Hybrid. So far so good More

by rphawg

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kyle Maxwell, Zach Vann

Jul 21, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! We agree Barry is one of the best, and we're glad to hear you love your new vehicle. Thank you for sharing your experience, and we hope to work with you again! Congratulations on your Toyota Corolla Hybrid!

June 30, 2022

Dealership Rating

Employee Rating

Barry did an amazing job helping me figure out what all I needed to do!!! needed to do!!! More

by Garza_13

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Danny Howell , Kyle Maxwell

Jul 25, 2022 -

Landers Toyota NWA responded

Thank you for leaving a review! Barry is a crucial member of our team, and we're thrilled to hear he did an amazing job helping you out. Thank you for sharing your experience, and we hope to work with you again! Congratulations on your Toyota!

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