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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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June 22, 2018

Great experience! Very polite, professional staff. Very clean, comfortable, spacious waiting area and restroom. And I really appreciate the free drinks and popcorn too. More

by TRACY.CLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 25, 2018 -

Landers Toyota NWA responded

Tracy, thanks for taking a minute to write this awesome review and recommend our staff, customer lounge and restroom! We're glad to know you enjoyed your time waiting on your vehicle as well as the work Patrick and our service team did for your vehicle.

June 22, 2018

20000 mike check up Quick, efficient and nice. Went in at 9 and took me right away. There are lots of places to sit relax and eat or drink, too. More

by PJSCHWAB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker
Jun 26, 2018 -

Landers Toyota NWA responded

Thanks for taking the time to recommend Drew Parker and our service department! We're glad to know they got you in and out quickly and that you enjoyed our customer lounge area while you waited!

June 22, 2018

120k mile check with electrical problems resolved Electric windows would not work. Other problems and it turns out timing belt had not been replaced. Drew did great job explaining why charge was more More

by RBELL72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jun 26, 2018 -

Landers Toyota NWA responded

R Bell, we're happy to hear that Drew, Andrew Gates and our service team repaired your vehicle and explained everything well. Thanks for this awesome review and recommendation!

June 22, 2018

Great service Landers Toyota has a great team of service people and overall great dealership. Definitely recommend Toyota and their team! Thanks for the great servi More

by SSTOCKAND0629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Croft, David Hastings, Rex French, Michael Roche, Andrew Gates
Jun 26, 2018 -

Landers Toyota NWA responded

Thanks so much for that awesome compliment and recommendation of our people, including Michael Roche, Andrew Gates, Rex French, Kyle Croft and David Hastings. We're glad they take care of you whenever you visit the service department!

June 22, 2018

Great service! They always treat me with respect, and go over anything I don’t understand. I am always able to get my car taken care of promptly. More

by K. Saunders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jones
Jun 26, 2018 -

Landers Toyota NWA responded

K. Saunders, we're very happy to hear that our people treat you well when you bring your vehicle in for service and we appreciate your repeat business! Thanks so much for this review and recommendation of Jason Jones.

June 21, 2018

Quick and easy This is a great place to get your car serviced. I came in without an appointment and was told it may take up to 2 hours, but to my surprise it took ab More

by MAGENROBERTS04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2018 -

Landers Toyota NWA responded

Magen Roberts, we're happy to hear that our service team was able to do maintenance on your vehicle in less time than they quoted! Thanks for taking a minute to write this review and recommend Felix Gutierrez!

June 21, 2018

Service/Maintenance Had appt. was there about an hour. Got car in and serviced promptly. waited for an hour until finished, got a quote on a tire rim and hub. Outrageo More

by tedluvzdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jun 22, 2018 -

Landers Toyota NWA responded

Ted, we're happy to know that Andy Gates and our service team got you in and out quickly! Thanks for letting us know our people did a great job!

June 21, 2018

Very good All that I was involved with during the visit were very helpful and friendly.. The service was excellent and items needing attention were mentioned an More

by Shelton5633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jun 22, 2018 -

Landers Toyota NWA responded

Shelton, we're glad to know that Andy Gates and our staff took great care of you and your vehicle while you were at our service department!

June 21, 2018

Quick They are great, I called and talked with Jason Jones about getting a service done. Even though I did not have an appointment he told me to bring it in More

by Terry Easterling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jones
Jun 22, 2018 -

Landers Toyota NWA responded

We're happy to know that Jason Jones was able to fit your vehicle in for the service you needed, Terry. Thanks for your recommendation of him and our staff!

June 21, 2018

25,000 mile checkup They got the vehicle in when they said they would. They even had the razorback baseball game on in the waiting area. Doesn’t get any better than that. More

by gdcathcart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jun 22, 2018 -

Landers Toyota NWA responded

We're glad you had a good time at our service department watching football while you waited on your vehicle. Thanks for recommending us and Andy Gates!

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