Landers Toyota NWA - Service Center

I was visiting my son and grandson who live in Bentonville. They did a awesome job of getting me in and rotated my tire with a oil change that was needed! Very much appreciate the friendly staff a Bentonville. They did a awesome job of getting me in and rotated my tire with a oil change that was needed! Very much appreciate the friendly staff and atmosphere at Landers Toyota! Recommend this place very highly! Coach Steve Wells More

I came in for an oil change. As far as I know, that bit went fine. But I was informed that during the inspection of the vehicle, they had discovered a "cracked and leaking CV boo As far as I know, that bit went fine. But I was informed that during the inspection of the vehicle, they had discovered a "cracked and leaking CV boot", and that the repair would be 900. It was painted as a dire situation. Unable to afford the repair, I took the car home, and decided to shop around for price. However, the repair report didn't tell me which side the damaged cv boot was on. I attempted to contact Landers to find out, both by calling and sending a message via the Google business page. Both the voicemail and the message have still never been answered. Finally, I decided to shop around for a repair. I took the vehicle to three different places, and each one said they found nothing wrong with the cv boot beyond normal ware, with no need for repair anytime soon. I'm not sure if I was being upsold on a repair I'll need eventually, or lied to, or the techs were mistaken. But the combination of never hearing back and a seeming mastaken diagnosis left a bad taste. More

took my toyota prius in to have the hybrid system checked and they checked everything but that. In the end, I don't know if it's right or wrong and they checked everything but that. In the end, I don't know if it's right or wrong More

Friendly fast service with free WiFi in a very comfortable waiting area. I’m always surprised with how quickly they call my name. I love the free car washes, too! comfortable waiting area. I’m always surprised with how quickly they call my name. I love the free car washes, too! More

Good personal service short wait time on spot estimate nice car wash Barry very professional and friendly nice car wash Barry very professional and friendly More

Historically I have had outstanding service on my vehicle. However, on this recent service, no one brought to my attention that the battery terminals were very corroded, and needed immediate correct vehicle. However, on this recent service, no one brought to my attention that the battery terminals were very corroded, and needed immediate corrective action. Consequently, three days after leaving the dealership my vehicle battery died in a rural isolated location, when the temperature was 96 degrees. I had the battery tested and was told it was bad. If I had been told the condition of my battery at the time of service, I could have purchased a new battery at the dealership service center. More

Representative was great at communicating what was happening, what needed to be done and when. It was ready when promised. Polite and caring team! happening, what needed to be done and when. It was ready when promised. Polite and caring team! More

Landers Toyota NWA has a professional staff that go above and beyond to satisfy customer needs. They are friendly, experienced and quick. I highly recommend this dealer to others. and beyond to satisfy customer needs. They are friendly, experienced and quick. I highly recommend this dealer to others. More

Service department helped me out pressing a bearing on an axle for me. Didn't try up upsell me, no surprises, no bs. They did me right from the second they took my call. axle for me. Didn't try up upsell me, no surprises, no bs. They did me right from the second they took my call. More

Very courteous and answered all my questions and was done in a timely fashion, Very much appreciated in a timely fashion, Very much appreciated More