Landers Toyota NWA - Service Center

Excellent Customer Service All staff I interacted with were pleasant and professional. I was able to utilize the shuttle service available, which saved me having to reschedule a All staff I interacted with were pleasant and professional. I was able to utilize the shuttle service available, which saved me having to reschedule an appointment. Thank you! More

Excellent, friendly service Greeted when I pulled in for service, greeted when I met with service rep - everyone was very courteous and friendly. Wandered the sales floor while Greeted when I pulled in for service, greeted when I met with service rep - everyone was very courteous and friendly. Wandered the sales floor while waiting and met a great sales rep, Alex Corzo. He was great (but sadly I wasn't quite ready for a new car yet). I will definitely talk to Alex when I'm ready! More

Excellent customer service!! I was immediately approached & greeted upon arrival. Extremely friendly, knowledgeable, efficient & professional staff. The appointment took only as I was immediately approached & greeted upon arrival. Extremely friendly, knowledgeable, efficient & professional staff. The appointment took only as long as it was estimated it would take. More

Great service My service rep was great to work with. He is a bonus to your dealership. He is the person I will ask for to handle my service work each time. My service rep was great to work with. He is a bonus to your dealership. He is the person I will ask for to handle my service work each time. More

Service I don't know what more you want from me. I rated all the service. I just had my tires rotated. There is nothing more to say about it. I don't know what more you want from me. I rated all the service. I just had my tires rotated. There is nothing more to say about it. More

15K Service Always timely, very professional, great service and an excellent waiting area with great cars and trucks to view. I had a special camper on top of my Always timely, very professional, great service and an excellent waiting area with great cars and trucks to view. I had a special camper on top of my Tundra but the service department took great care of it. Thanks More

Courteous and Speedy I love hearing, "Your service was free because you bought your car here." The service team is always friendly, prompt and courteous. The team ha I love hearing, "Your service was free because you bought your car here." The service team is always friendly, prompt and courteous. The team had the work completed in less than 45 minutes. More

Had a good experience today. George was super George was very helpful and cheerful. Service performed in 45 minutes. Free car wash during car sale is a real rip-off. Is only available or wor George was very helpful and cheerful. Service performed in 45 minutes. Free car wash during car sale is a real rip-off. Is only available or working about 50% of the time; when it is working waits are frequently more than 15 minutes to queue up. On one occasion oil pan drain plug was finger loose and dripping oil. Apology was not forthcoming nor any concern for their mistake or offer to come tighten the screw. Survey generally sucks as it doesn't provide for valid evaluation. For example, I may or may not recommend this service center but the choices are only yes or no. How would I know the quality of the service?? -- the car stills runs and I know I better check for leaking oil. More

Friendly I have serviced my truck here since I bought it and I really appreciate the service that I get. Service is quick and professional. Everyone is usual I have serviced my truck here since I bought it and I really appreciate the service that I get. Service is quick and professional. Everyone is usually very friendly. More

Great Service I came in yesterday without an appointment regarding a tire air leak. While there , we realized I was due for normal maintenance in a couple hundred m I came in yesterday without an appointment regarding a tire air leak. While there , we realized I was due for normal maintenance in a couple hundred miles. The service advisor worked me in to patch the tire and for the normal service. He said it would take about 90 minutes and it took exactly that ! More