Landers Toyota NWA - Service Center

My car started giving me trouble as I was driving home from work, so I called the service dept. at 5:55 (they close at 6) and Clint told me to bring it in the next day. I did and they went right to work. from work, so I called the service dept. at 5:55 (they close at 6) and Clint told me to bring it in the next day. I did and they went right to work. Clint was friendly, professional and courteous. Barbara, the shuttle driver who took me to work, was also pleasant and friendly. I got my car quickly and it's purring like a kitten once again. This was my third trip to this dealership for service and I won't go anywhere else. More

Brooke was very helpful on the phone even before we brought our Lexus in for service. When we brought our car in the service was prompt, courteous, friendly and knowledgeable. The length of time it t brought our Lexus in for service. When we brought our car in the service was prompt, courteous, friendly and knowledgeable. The length of time it took to service my care was less than what I was quoted. A very positive experience. More

There ws someone there to meet us as we drove into the dealership. They were more than courtious. Frank explained the service to be done and went over everything with us after the service was completed. dealership. They were more than courtious. Frank explained the service to be done and went over everything with us after the service was completed. It was suppose to take about 2 hours and they offered to take us anywhere we wanted to go on their shuttle. The work was completed before the 2 hours. They always have free coffee at the dealership. More

My visit to the dealership for a scheduled maintenance was a painless experience! I was professionally and pleasantly greeted. I enjoyed a doughnut and a beverage while I waited in a comfortable and spac was a painless experience! I was professionally and pleasantly greeted. I enjoyed a doughnut and a beverage while I waited in a comfortable and spacious waiting room. The maintenance work was completed quickly and professionally and my car was washed. More

I had to bring my 2010 Toyota Corolla in for the recall notice of the floormat. I was greeted quickly (the service team member was there before I was even out of my car! Impressive!) I was taken care of notice of the floormat. I was greeted quickly (the service team member was there before I was even out of my car! Impressive!) I was taken care of quickly. They checked fluids, tires, the whole checklist - on my car and they even washed my car! This was the best service I have experienced from a dealership. Everyone there is nice and yet very professional. I will not buy another car anywhere else. I will definitely be back to Toyota of NWA in Rogers for my next purchase in the future! More

This dealership checked my low tire pressure sensors, aired up my tires, and replaced a license light. Not only was there no charge, but the service was fast, professional, and friendly. Beautiful facili aired up my tires, and replaced a license light. Not only was there no charge, but the service was fast, professional, and friendly. Beautiful facility and a great dealership. Juan was very helpful. I will consider them first in the future for maintenance needs. More

We have gone in to Toyota of northwest Arkansas several times, for service and parts, and are always greated frindley, courtieously, and our Toyota Highlander has been taken care of very professionaly.and times, for service and parts, and are always greated frindley, courtieously, and our Toyota Highlander has been taken care of very professionaly.and always runs and looks great. They always wash our highlander after every service. Best dealership I have ever been to. really love the donuts, cookies and drinks in the waiting area. More

My two main reasons for going to Toyota of Northwest Arkansas for all of my automotive service needs are: Frank and the quality of service. Frank has been servicing my vehicles for over 12 years. He i Arkansas for all of my automotive service needs are: Frank and the quality of service. Frank has been servicing my vehicles for over 12 years. He is professional, always smiles, explains all of the details of each service performed, and goes the extra mile to make sure I have the best experience and the best service - he also has a good sense of humor. I travel all over the world, and there has been more than one occasion where I had to call Frank from some far away country to help my wife with car trouble. He takes the time out of his busy schedule to call her, determine the severity of the problem, and have the vehicle serviced as soon as possible. Never once have I had to return a vehicle to be serviced for the same reason twice to Frank or Toyota of Northwest Arkansas. I know when I leave there with my vehicle, the job has been done right the first time; something I cannot say about past experiences with other dealership's service departments. I travel over 45 miles one way to have my vehicles serviced at Toyota of Northwest Arkansas. If I had to travel over 200 miles, it would be worth every mile because I know that I an getting the best service possible, at a reasonable price, and I know that Frank will make sure of it every time. More

I bought a used Tundra from NWA Toyota in 8/08. I was introduced to Steve in the service Dept. He has been very helpful and friendly... from routine service and maintenance, to buying new tires, to just introduced to Steve in the service Dept. He has been very helpful and friendly... from routine service and maintenance, to buying new tires, to just saying hello when I come in for a free wash. My wife drives a Highlander that we had before we moved into the area. He treats her with the same friendly service. More

Clint was very helpful in explaining my car's maintenance record. My tires had to be rotated, air filters were close to being replaced. Brian was helpful in helping me find a new car to upgrade from my cu record. My tires had to be rotated, air filters were close to being replaced. Brian was helpful in helping me find a new car to upgrade from my current Camry. We looked at 4Runner, Highlander, Venza, and Camry. More